[Resolved] IFB Washing Machine — Washing Machine filled with dirt! No response

Santhosh.ss

Address:	Bangalore
Website:	www.ifbappliances.com/products/laundry/washing-machine/top-loader

Washing machine is under warranty, there are flakes(Dirt sticking to cloths) in the washing machine, raised a complaint on 7 th of march 2021,

Every day since then following up wit customer care for service, assigned technicians are 3, not even one is responding and even telling lie that they visited the apartment n we dint received there call(fake guy).

I’m wondering like company like IFB are giving so pathetic after purchase service, its a mental harassment at this time to covid to follow up.

I have 2weeks of cloths to wash does IFB get this laundry done for me.???????

Pathetic service, take your washing machine back, i[censored] cant run business BETTER SHUTDOWN 😡😡😡😡😡

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Aug 9, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

Verified Support

Mar 17, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue is resolved and you are satisfied. Please write back to us for any further assistance or feedback on our Email : [protected]@ifbglobal.com .We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

Regards,
IFB APPLIANCES