[Resolved] IFB Washing Machine — Worst response for customer complaints | |||
I gave a complaint 15491140 on May 7th and it is closed without explanation. Again I raised a complaint 15568544 on 18th may which fell on deaf ears. I'm calling customer care everyday and they give me their usual "we regret for the inconvenience" dialog. I'm getting a new contact number everytime and most of them are not reachable or the person does not respond promptly. I'm completely fed up of this ABSOLUTELY WORST CUSTOMER SERVICE. My issue is pending for almost 3 weeks and I'm not getting any updates from IFB people. I ADVISE COMMON PEOPLE NOT TO BUY ANY IFB PRODUCT BECAUSE WHEN YOU BUY THEY'LL BE SWEET BUT WHEN YOU HAVE A COMPLAINT, NOBODY WILL CARE ABOUT CUSTOMER PLIGHTS. I'm wasting my time and energy everyday to get this done and IFB is absolutely disgusting when it comes to service. Was this information helpful? | |||
Mar 16, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support May 23, 2015 IFB Industries Customer Care's response Dear Vandana, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Jun 06, 2015 IFB Industries Customer Care's response Dear Vandana, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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