[Resolved] IFB — Water is not draining fully from the drum

Nivedha2

from Madurai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I had raised a complaint on 24th march 2014 nearly at 7 pm. But no response from the service centre. Again I called 25th evening to customer care. They gave me Chennai service centre contact person name and phone number. His name is Mr.Saravanan and the number is [protected]. I called back to this number. They said they assigned some person to you and they will make a call. Till 26th afternoon 2.00pm I waited but no response from that side. Today afternoon again I called them. This time some other person took the phone and the same thing happened.I had drawn my details below. Washing Machine Name: Senorita 5.5kg (under warranty) Customer Id: 1928497 Complaint No: 11307281 Place: Tamilnadu, Chennai

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Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2014

IFB Industries Customer Care's response Dear Nivedha,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com . Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.