[Resolved] IFB — Worst service from ifb, don't buy ifb products

mundru.narayana

from Delhi, Delhi

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.ifbappliances.com/get-in-touch.html

Hi,

I had requested for Shifting my washing machine within same city on 30-Oct-15(Ticket[protected] and till now no one is addressed my issue. I am calling customer care everyday but no one is responding. Most of the times Customer care number is not working even if it works luckily they say system is down and call back within 30 mins. I sent email to [protected]@ifbglobal.com still no response. I have been sending email to this id from last one week but no response till now. I don't know whether these people are running organisation or General store. Guys don't buy any IFB products. Worst customer support. Whenever i have issue they failed to do better service.

Thanks.

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Mar 19, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2015

IFB Industries Customer Care's response Dear Mundru

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Nov 12, 2015

IFB Industries Customer Care's response Dear Mundru

We tried to establish contact with you but unfortunately we could not get
through.

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team