Independent TV — complaint against independent tv for organised economic crime of fraudulent, racketeering, cheating unfair and illegal practice.

Address:

110032

Complaint against independent tv for organised economic crime of fraudlence, racketeering, cheating, unfair and illegal practice.

Sir / madam,

With due respect it is submitted that since the broadcasting company independent tv has started it has never given any satisfactory broadcasting services to any single customer till date.

That the independent tv deliberately and intentionally from starting continuously violating the regulations, 2017 of telecommunication (Broadcasting and cable) services standards of quality of service and consumer protection (Addressable systems) with its amendments as upto till date.

That firstly company has installed the connection after one year long harassment period of booking in the fake name of reliance big tv and given false commitments again and again.

That the independent tv has deposited in advance all the money in the name of freedom plan of five year package and when the hon'ble trai has regulates new tariff policy the company has vioteted the rules.

That the independent tv has also intentionally and deliberately violated the directions of hon'ble trai vide dated 01.05.2019 to m/s independent tv ltd under section 13, read with sub-clause (V) of clause (B) of sub section (1) of section 11, of the telecom regulatory authority of india act, 1997 to ensure compliance of various provisions of the new regulatory framework for broadcasting and cable tv services.

That the company has blocked the mostly paid channels without any consent of the customer despite it all that channels was the part of package before the new tariff policy.

That at now independent tv has switched off all the networks and signals in june 2019 without giving any notice to the customers and now no channel has been broadcast at the company's platform.

That there is no helpline number is working of the independent tv and despite several emails of the customers has send to the customer care, nodel officer, compliance officer of independent tv but no any reply has given by the company.

That despite several requests of refund of the balance money in preposition to the balance validity company has never returned it to any of the customers.

And at present when the company has completely stopped all the broadcasting and customer services in june 2019 so therefore please strictly direct the independent tv to refund the balance money in preposition to balanced validity with immediate effect and also take legal action to punish the company for organised economic crime of fraudulence, racketeering, cheating, unfair, illegal practice and violation of rules and regulations.

Thanks and regard for your immediate action in the matter in the interest of general public.

Yours faithfully

Lalit kumar

Mobile no. [protected]