India Ghoomo — regarding the thailand trip

 
8 Reviews
101 shreejidham society, Sector-7 airoli, Navi Mumbai, Maharashtra, India
 ashu11goel on Aug 10, 2019
I made an enquiry on tripoto.com regarding 5 days 4 night thailand trip.
After that indiaghoomo agent rajesh called me. And he took rs 25000 from me for booking the trip. He gave me air tickets and hotel bookings. But after few days i checked the flights tickets with airline. Acc. To them there is no ticket in my name and now as i am calling rajesh or their head prashant they are either not picking up the phone or they say they will send the tickets in some time but they haven't send them till now as just 4 days are left in my planned trip.
Nor are they returning the money.
I will attached the acknowledgement of 25000 rs and also the hotel and airline tickets send by them.
Also the airline mail in which they mentioned no ticket in my name.
Complaint comments  7 Comments     Updated: Share0Tweet0

Comments

India ghoomo took 90900 rs from us for phuket trip and they have not booked flight ticktes and also cancelled hotel tickets last moment, now these monsters are not returning our money, does anyone has their address where they live or where their office is located...please call me my number is [protected] or email me [protected]@gmail.com...can we all come together and fight with these frauds?
samsirkar's reply, Jan 28, 2020
Prashant :-
[email protected]
9315598106

Vishal
9319320103

Rajesh
[email protected]
9717896793

Head Office: B 522/3 Rajendra nagar Road, 800001 Sales Office : Near HM Nursery School, Cooch Behar Road, Darjeeling, 734101, India Corporate Office : Naggar Road, prini, Prini, Manali, Himachal Pradesh 175131 Branch Office : Main Market, Kunzar, Gulmarg Road Near Fire Service Station. Website :- https://indiaghoomo.in

I have tried multiple times to get my Money, but these Fraud Bastards are not even replying nor they have any fear of law. I dont think you will be able to get your money back anymore. You only have to file a Police complaint against them. If you need support I can assist you to put this criminals behind Bars.
shuklaswati01's reply, Feb 6, 2020
This fraud India Ghoomo Prashant Has robbed my 1 lakhs rupees too. I have file a case against this ### and that fraud Tripoto too as they are no less than this fraud man, they are now stopped replying. I want to talk to you guys but your email id is not showing in this post [email protected] this is my mail id please do reply so we can fight together against these frauds.
indiaghoomoreply's reply, Feb 17, 2020
Dear All,

I know you guys have written many things against the company. And I am sure I am not able to make you satisfied with my words.
However just one things you remember that I am not the person taken money and gone, I also became the big victim of the someone eles where in I have invested your amount and including ours too. and that too has been taken by someone .
Yes I agree that I am unable to return on time but there are only things that I can tell you have trust on the company on me so that I can return your entire amount.
Till I have return the big amount to some of the customers nearly around 7.5 Lac any how I did and I trusting on God that I will return your amount too
There is non of the travel company /any organization if they have been into big losses they will say the same wording to you guys . but since I have also spoken Delhi CP and other administration on this for time line so that I can retun each single penny . Allow me minimu m time for next 30-40 Days so that I can proceed .
Below is the screenshot of the reported in Delhi Police against my Case.
Dear india ghoomo, we are thanking you to arrange our trip for Dubai . was a good arrangements . only few improvements are there. Talk to the local guy and arrange some more good staff . they were in hurry to pick on first day . rest all ok ..! thumps up to you guys and had great experiences ...thanking you regards .

Palak Moolchandani
I am Tej Narayan, booked Thailand trip . it was good budgeted rate along with services . thank you .
I am now planning for Dubai and will visit in December i recomend them .

thanks
Dear Ms. Ashu,

Greetings from India Ghoomo !

we are thanking you for writing the feedback .this is to inform as i have already inform in the earlier mail also as below .

________________________________________________________________________________...
Dear Ashu Goel,

Thank for writing such a long mail stating that INDIA GHOOMO has done fraud with you . To make you clear how do you assume the tickets are being fake you were solo traveler then joined another person in the same booking and yes we did charge for the same .

About the tickets of Malindo/ Thai Airways – being into travel industry you can ask any of the travel company about the what group booking is and how we have to deal with them . we too have some seats blocking with them and accordingly we get the good rate . we first fill the seats and then once we complete the seats blocking they send us final booking confirmation . the tickets which sent to you its wasn’t fake, it was blocked for your information . we were suppose to give the tickets to you but you have cancelled due to you own circumstances, we have never forced to cancel it .

Tripoto team knows that we have sent many of the customer Thailand and other countries like this . you are talking about fraudulent activities, you haven’t taken our services so how come you decide what we are upto and how we provide the services .

Don’t Judge the company like this by giving the wrong name as fraud until it is Proved . Hope you understand .

If there is anything feel free t contact .

________________________________________________________________________________...

Now coming back to your feedback how can you just take an step and judge the organization like this . there was some fault from you side and off course we agreed we were little delayed in delivering on the first half but we delivered the right things like Hotel confirmed voucher blocking tickets copy etc .

Hope this make sense .

Regards,
Risk & Assessments
ashu11goel's [Complaint's author] reply, Oct 16, 2019
You people did not provide the promised services and now not even refunding just exceeding the timeline for it. I will attach the mail exchanges and it doesn't take 2 months to process the refund.

Ashu Goel
ashu11goel's [Complaint's author] reply, Oct 16, 2019
Just one more thing what do you think i should do with hotel vouchers when i don't have flight tickets and can't even reach the place
I Kalpesh from Ahmedabad, booked trip for my family got the good package . went there in Sept 15, 2019 .
trip was good for me . it was my anniversary. so got got deal and enjoyed . thanks .
samsirkar's reply, Jan 16, 2020
This Fraud and Anti Social Company still not returning my refund and now they have stop responding to my communications. They are just denying refund and have no fear for law. These Fraud people should be hanged till death as they just play with people's hard earned money and this crooks just look for option how they can steal money from others. I further investigated and found out they are involved in many similar cases and lots of cases are lodged against them. They are also involved in many criminal activities like drugs smuggling and stuff. So please beware before dealing with them. You might get involved in some international crime while dealing with them. They might give lucrative offer but all might lead to some web where you might get stuck really bad. Like me i am fighting with them for more than 4 months just to get my refund and they have stole my hard earned money. So please beware of these Fraud and Criminal Company.
I booked a trip for 5 days and 4 nights with india ghoomo travel agents for my friemd. They provided me a itenary thats been attached for rs. 25000/- which includes hotels, transfers and air fare for 30th september, 2019. They asked me to pay rs.15000 by paytm on phone number [protected] registered as virtual travel gurus in paytm. I paid rs. 15000 on 25th july, 2019 attached the receipt for the same. Immediately they sent me the hotel booking confirmation and one way flight ticket for 30th september, 2019. They said once i pay the rest rs. 10000/- will send the return fare ticket. I paid the rest rs, 10000 attached the receipt for the same on the same paytm number on 26th july, 2019. They said will send the ticket by end of day. I didnt receive the return ticket for couple of days, i checked with them however they keep on delaying said will provide the same before the trip start. After tremendous followup they provided a booking of the ticket but it was not showing confirmed on 25th september, 2019. They said not to worry the ticket will be confirmed before the travel date. My friend went for the trip to thailand and at the trip end date when she showed the return ticket at the airport the authorities said there are no tickets like that. Immediatrely i checked with the agent and they said the ticket was cancelled and asked me to book the ticket for her and they will return the money immediately. I spent rs. 8446 from makemytrip.com to book tickets for her. She had to wait for 8 hours for the next flight from another airport. Also in hurry i book wromg ticket for a wrong date from makemytrip and that i had to cancel and lost almost rs. 6000. I understand that was my mistake but i was so nervous that i made the mistake of booking the wrong ticket and then had to cancel it. Later on booked the right ticket for her and made her back to india. When i checked with the agent for the refund of the money paid by me for her as they didnt provide the return ticket, they started making lame excuses and said will pay after a week, its been almost 4 months i am trying to get my money from them but they keep on telling will pay later on. When i asked will report or complaint the same, they just ignored and said do whatever you need to do. We dont care and will see when they can pay. Now they stopped responding to my messages and phone calls. Below are the contact persons for the company.

Prashant :-
[protected]@indiaghoomo.in
[protected]

Vishal
[protected]

Rajesh
[protected]@indiaghoomo.in
[protected]
indiaghoomoreply's reply, Feb 17, 2020
Dear All,

I know you guys have written many things against the company. And I am sure I am not able to make you satisfied with my words.
However just one things you remember that I am not the person taken money and gone, I also became the big victim of the someone eles where in I have invested your amount and including ours too. and that too has been taken by someone .
Yes I agree that I am unable to return on time but there are only things that I can tell you have trust on the company on me so that I can return your entire amount.
Till I have return the big amount to some of the customers nearly around 7.5 Lac any how I did and I trusting on God that I will return your amount too
There is non of the travel company /any organization if they have been into big losses they will say the same wording to you guys . but since I have also spoken Delhi CP and other administration on this for time line so that I can retun each single penny . Allow me minimu m time for next 30-40 Days so that I can proceed .
Below is the screenshot of the reported in Delhi Police against my Case.
This entire company is a scam. Now the person that runs is "Prince". Just accept the fact that your money is gone but by reporting below you will help an innocent traveler save his hard earned money.

I would suggest everyone here whoever got scammed by these ### to raise a complaint with CYBER CRIME. It will hardly take 5 mins if you have all the proofs and date of transaction.

HTTPs://WWW.CYBERCRIME.gov.in/Webform/Crime_AuthoLogin.aspx
indiaghoomoreply's reply, Feb 17, 2020
Dear All,

I know you guys have written many things against the company. And I am sure I am not able to make you satisfied with my words.
However just one things you remember that I am not the person taken money and gone, I also became the big victim of the someone eles where in I have invested your amount and including ours too. and that too has been taken by someone .
Yes I agree that I am unable to return on time but there are only things that I can tell you have trust on the company on me so that I can return your entire amount.
Till I have return the big amount to some of the customers nearly around 7.5 Lac any how I did and I trusting on God that I will return your amount too
There is non of the travel company /any organization if they have been into big losses they will say the same wording to you guys . but since I have also spoken Delhi CP and other administration on this for time line so that I can retun each single penny . Allow me minimu m time for next 30-40 Days so that I can proceed .
Below is the screenshot of the reported in Delhi Police against my Case.

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    India Ghoomo - regarding the thailand trip

    Contact Information

    Company:India Ghoomo
    101 shreejidham society, Sector-7 airoli, Navi Mumbai
    Maharashtra
    India

    Complaint categoryCategory: Travel Agents
    Website:
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