India [protected]@ICICI — amount deducted from my account for recharge of 399 to my jio number but recharge has not done

I have done payment of 399 using upi to indian [protected]@icici to recharge my jio number... Payment was successful bt my recharge has not done and money was deducted from my bank and i have contacted google pay even they have confirmed and told that payment has done and reached to indian [protected]@icici and amount was deducted from your bank too... And it's been one month am trying to reach out to you ppl and i hope you will be resolving it as soon as possible... Thank you