India Post — pan card reached in talegaon station post office but without informing / delivery sent it back

Address:

120,sainath apartment, tapodham colony, varale road,near hdfc bank, Pune, Maharashtra, 410507

Dear sir / madam,
Please help as i have visiting several times to my local post office (Talegaon station-pin-410507) for my pan card. Your website says it was delivered to my local post office but the talegaon station post office people say they have reached it but due to their own misunderstanding they have sent it back. As per their suggestion we have visited to model colony pan card office and model colony post office, pune on dt. 28th may'2019 but they said they didn't receive parcel and talegaon station post office people don’t have the basic manners to talk to customers. I request you to please investigate and help us to get our pan card as the earliest as it is the most important document required for passport verification and admission in indian nevy / merchant navy. My mobile number [protected] & my mail id - [protected]@gmail.com

Please find the screen shots for the same.

Saturday, may 18 - 10:12 am

Pan brxpt3880j allotted
For ack [protected]
Card sent by post awb
Ea[protected]in expected
Del dt. 25/05/19. Visit
Heeps://tin. Tin. Nsdl.com/pantan/

Status track search for pan/tan