India Post — rc book not delivered

Address:

411048

Rto pune — not received original rc book from rto even after 2 years of purchase

I had purchased my car in march 2016 for which i have not received the rc book from the rto, pune. I went to collect the same on 15/09/2016 to rto office. They sent me to gpo pune to collect the rc book but instead the gpo officer told us that we should fill up a complaint form to speed post as the rc book was failed to be delivered by them and count be found at their office. I then went to submit the complaint form at speed post office near parcel office - pune station. Where again i was given a letter written that my complaint was "time barred" as they preserve record only for 6 months. This letter i should again in rto where they are now asking me to fill form no.26 which is for duplicate rc book. My question is when i purchased the vehicle each and every information is submitted to the dealer at the time of purchase so how can i not receive the rc book for such a long period. Second if the courier sent by speed post was returned then why i was not informed at that time though they have all records (Mobile number is always submitted to the dealer at the time of purchase). And last if i have not received the original rc book due to mistake of rto and gpo why should i apply for duplicate book and pay for it also go to the police station to complaint about the loss of rc book. Why should i pay for the negligence and inappropriate duties performed by the rto pune, gpo pune and even the dealer who sold us the vehicle.
I request you to please inform at the earliest what can i do in such matter.

Sandeep kadre
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