[Resolved] [protected]@ICICI — amount deducted but jio recharge not done

[email protected]

from Bhubaneshwar, Odisha

Address:

Angul, Odisha, 759145

I recharged my jio no [protected] with rs399 via bhim upi having txn id[protected] on 21jan 2018 at 9:24:54am. When i talked with jio care they are
Saying transaction is unsuccessful. But my account has been debited rs
399. What shall i do? Please do something.

(Reply o[censored]pi support)
Dear sir,

As per our records, amount has been credited to the merchant icici bank
Account.
Kindly check and update the status.

Regards,
Srinivas. M
Upi ops support
Online operations
National payment corporation of india.

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Jan 27, 2018

Complaint marked as Resolved

As the amount disbursed through mentioned txn . Similarly amount reversed.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2018

ICICI Bank Customer Care's response Dear Customer ([protected]@gmail.com),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team