Indian Bank — tax e payment not reflecting in form 26as pan abkps0783m

Please refer my earlier complaint no. Ibewe[protected] dated 05/11/2019. Till date no developments and present status of the complaint not known. Please look into this matter at the earliest. Amount of complaint is rs.12780/- pending from 14/07/2018. The transaction details are as follows.
On 14/07/2018 made tax e payment of rs.12780/- but my account got debited twice. Same day i reported in compliant box. But no reply after few months over phone informed me to get /claim refund from income tax department. While claiming refund, the income tax dept says, the amount is reflecting in my form 26as. Hence, no refund., asked me to contact the bank for verification form24g