[Resolved]  Indian Oil Corporation — No intimation of new connection after 1 month of application

Address:Bangalore, Karnataka

Dear Sir, I had submitted an application for a new gas connection (application number 2001) dated 13 Dec 2014 with M/S Sree Rama (Indane) gas agency in Ram murthy nagar Bangalore. Initially I was told that someone will come to inspect the gas stove in last week of December 2014 following which I will be given the connection. When no one turned up in last week of December, I visited the agency on 27th Dec and was told the inspector would come in 1st week of January 2015. When no one came the entire week, I called the agency on 9th January. The lady on the phone promised to send the inspector the same evening and shared his mobile number. However the inspector refused to come since he had not received any intimation to this effect. On calling the agency on 10th Jan 2015 they said inspector would be sent on 12th Jan. I waited the entire day today but neither has the inspector turned up nor am I receiving a suitable response from the agency. It has been exactly a month since I applied for the connection and I don't know how much longer I will be made to wait for the new connection. I have a family with a small infant and it is becoming extremely difficult to manage without a gas connection. My address and contact details are given below. Will be grateful if your office can look into this matter most urgently. Thank you. Chetan Anand B4, Block II Samhita Castle, Rahath Bagh NG Palya, CV Raman Nagar Behind Big Bazaar, Old Madras Road Bangalore -560075 Ph [protected] [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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