Indian Overseas Bank — Demanding bribe by nishant bank officer daryaganj branch

Address:	New Delhi, Delhi, 110002
Website:	www indianoverseasbank.com

To,
The consumer complaints.in
and
The Banking Ombudsman,
Reserve Bank Of India
New Delhi
Complaint against Indian Overseas Bank

Since last August 2015, Quality Of India cc limit account no 35077 was to be renewed, since then the client is running behind the branch but have not yet received the renewal letter from the branch .All of the sudden the branch had closed limit resulting in some of cheques issued to the clients were dishonored and account holders reputation was spoiled. The load dept Mr nishant do not have manners to talk how to talk the customer and say that all the officers from the Top of Bank are in their pocket go and complaint to anybody. On the request of Mr Krishnan Branch managers he advised to withdraw the complaint he will give sanction letter within 2 day, suddenly he was being transferred. Please state the reason for non renewing of the CC limit of Quality of India .

During last renewal also my account was expired in the month of march but the branch gave the letter in the month of august after 100 times visit of the clients. This is their habits of your loan department one who pay the bribe their work is completed within time and the customer s are being harrassed when clients do not pay the bribe. This means your branch forces to pay the bribe otherwise work will be not done which is the example of quality of India account.
For opening a HUF account I had to visit 8-10 times, sometimes there is no form sometime there is no officer, i went to Oriental Bank, the account was opened within 10 minutes time and well attended the client/customer properly.
What is this
If IOB Daryaganj Branch have more business kindly shut down the shutter, why the customers is being harrassed.
Hope you will look in the matter and enquire the facts of the complaint for delaying of 10 months for renewal of the account..

COMPLAINANT
M A Majria
President
Indian Quality cente
Regd NGO
A-49 Preet vihar,
Delhi 110092


On Monday, 28 March 2016 5:00 PM, Mahendra majaria wrote:


The Nodal officers Grivances
The General Manger
Indian overseas Bank
New Delhi
Dear sir,
I am having my current account with your Daryaganj Branch cc account no: 35077. The Limit has been expired in the month of august. Since august I am running behind your branch for extention of the limit . All the required documents have been submitted by me several times even forms have been sent 4 times duly filled in. Unnecessary I have been been harassed for renewal. Resulting in our 4 cheques have been returned by the bank unpaid. I have lost the goodwill with our suppliers./clients.
On the other side your bank have charged for the renewal fee for one year how you order to cloase the account. Hence you have created monopoly over the services.
On contacting Mr Nishant head of the loan account asked for the commission to renew my account and say that you can complaint to anybody, any department of the IOB, I will not renew and will close your account with our bank. He do not have the time for the client like us. Mr Nishant have no manners to talk to client like us. That is the reason I am not interested to continue the account with your branch . Hence please cancel the account and refund all the documents submitted by me on behalf of the firm.and personal
Thanks for your kind support in closing the account without any further delay otherwise I will be compelled to complaint to Banking ombudsman.

Mahendra agarwal
Proprietor
Quality of India
Daryaganj, New Delhi 110002

[protected]@vsnl.com, [protected]@vsnl.com, [protected]@indian-bank.com,
[protected]@vsnl.com, [protected]@iobnet.co.in,


On Monday, 11 April 2016 9:04 PM, Quality of India wrote:


To,
The Loan Department
IOB, Daryganj Branch
We have deposited all the documents for renewal of our cc limit.
We have not yet received the renewal letter from your branch.
Please arrange to provide us the Renewal letter as early as possible.

Thanking you,

Yours faithfully,
M agarwal
Quality of India
Daryganj


On Tuesday, 29 March 2016 11:33 AM, Mahendra majaria wrote:


[protected] Forwarded message[protected]
From: AGM-NARAYAN V-CO
Date: Mon, Mar 28, 2016 at 5:24 PM
Subject: FW: Complaint against daryaganj branch
To: Delhi - Daryaganj
Cc: "[protected]@gmail.com"


Dear Sir/Madam,


Mail from your branch customer forwarded for your information
and necessary action, under advice to us and the customer


V.Narayan,
Assistant General Manager,
INDIAN OVERSEAS BANK
Customer Service Department,
Central Office, Chennai-600 002.
________________________________________
From: Mahendra majaria [[protected]@gmail.com]
Sent: 28 March 2016 17:00
To: AGM-NARAYAN V-CO; customer service department; Chief Customer Service Officer - IOB; Marketing and Development Department; Small Medium Enterprises Department
Subject: Fwd: Complaint against daryaganj branch

The Nodal officers Grivances
The General Manger
Indian overseas Bank
New Delhi
Dear sir,
I am having my current account with your Daryaganj Branch cc account no: 35077. The Limit has been expired in the month of august. Since august I am running behind your branch for extention of the limit . All the required documents have been submitted by me several times even forms have been sent 4 times duly filled in. Unnecessary I have been been harassed for renewal. Resulting in our 4 cheques have been returned by the bank unpaid. I have lost the goodwill with our suppliers./clients.
On the other side your bank have charged for the renewal fee for one year how you order to cloase the account. Hence you have created monopoly over the services.
On contacting Mr Nishant head of the loan account asked for the commission to renew my account and say that you can complaint to anybody, any department of the IOB, I will not renew and will close your account with our bank. He do not have the time for the client like us. Mr Nishant have no manners to talk to client like us. That is the reason I am not interested to continue the account with your branch . Hence please cancel the account and refund all the documents submitted by me on behalf of the firm.and personal
Thanks for your kind support in closing the account without any further delay otherwise I will be compelled to complaint to Banking ombudsman.

Mahendra agarwal
Proprietor
Quality of India
Daryaganj, New Delhi 110002

[protected]@vsnl.com, [protected]@vsnl.com, [protected]@indian-bank.com,
[protected]@vsnl.com, [protected]@iobnet.co.in,

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