Indian Railway Catering & Tourism Corporation [IRCTC] — Amount Not Refunded Fraud By IRCTC

Address:110067
Website:www.irctc.co.in

Dear Team,

It is almost 1 year gone my amount is not refunded, every time I ask IRCTC guys either on phone or mail they say that we have send your query to concern department and nothing happens. Every time we have to follow-up,

These guys are mentally and financially harassing people and stealing their trust on IRCTC. This is simple cheating with customers.

When train was more than 3 hours late and passenger was not traveled then why amount is not refunded?

I have called on your pathetic call center for TDR inquiry numbers no one picking the phone, numbers are below.
TDR inquiry numbers : [protected], [protected]

Customer Care No. :[protected],[protected] They are not talking properly )

Transaction ID: [protected] Train No./Name: 12401/MAGADH EXPRESS PNR No [protected] Date of Journey: 13-Dec-2015

TDR Details
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 13-Dec-2015 21:12:57 HRS TDR Status TDR Entered Cancellation ID: [protected] TDR Zone: NORTHERN RAILWAY (NR)
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir,
I have book my ticket from pune to mumbai.. transaction has got expired but my sbi account is debited by 105...pleaae kindly look into matter and refund my money.

My email id:rambharuka.[protected]@gmail.com
Respected Sir/Madam,

I was booking a Railway ticket from using my debit card, but I was not successful.
After that I checked my account there were reduce my balance of RS. 1261
I am trying to calling irctc's helpline number but there is no response.
what should I do.
Please help me.

Regards
ashish kumar gupta
[protected]

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