Indian Railway Catering & Tourism Corporation [IRCTC] — disable of account

Address: Patna, Bihar, 801503

Dear sir,
My name is shyam sundar. My irctc account has been disabled. I use it for booking tickets for myself and my family (Sometimes for friends also). I have only one email id & mobile no., when i wrote mail to [protected]@irctc.co.in for activation, they suggest me create a new id with alternate email id and mobile no., i asked him/her why it is disable, then she told me that your user id - shyamscl is inactive due to 22/rpf case u/s 143 railway act-multiple user id creation, again i asked her how it is happened. I was never use my email id or mobile number to create user id for own or any other person. I don't have any information regarding this case, kindly clarify me. Again she advised me re-register in irctc.

Please re-activate my irctc account.

I am facing many problems in travelling because of deactivation of my account.

For this i will be thankful to you.

Care - ticket id:-6076308, 6080071, 6078576

Name : shyam sundar
User_id : shyamscl
Email_id: shyam. [protected]@gmail.com
Mob : [protected]