Indian Railway Catering & Tourism Corporation [IRCTC] — for refund

Address:

K, 6 haji colony ghaffar manzil ext part 2, Jamia nagar okhla new delhi 110025, 110025

I have booked rail ticket from irctc but my ticket is not booked my transaction is failed and also my amount deduct but my amount is not refund please solve my problem urgently my detail is given below.

Transaction id: [protected]
Kiul jn (Kiul) anand vihar trm (Anvt) transaction date: 16 mar 2020
Transaction amount: 2102.7
Failure reason: choice of confirm berths not met
Since your ticket has not been booked, the amount deducted from your account/card/wallet etc, will be refunded back automatically in 3-4 working days.
Train name: vikramshila exptrain number: 12367
Boarding station: kiul jn (Kiul) date of boarding: 17
Quota: tatkal (Tq) class: sleeper class (Sl)
No. Of adults: 3no. Of children: 0
Bank name:refund id: [protected]
Refund status: amount credited to bank with reference no. Rfnd_etiyxdkgouamdbrefund amount: 2102.7
Bank reference id: rfnd_etiyxdkgouamdb