Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I booked a ticket and paid for it using upi. Money was deducted from my bank account. However, immediately after the money was deducted, the website logged me out. On logging in, the status is "pending from bank end". After some searching on the internet, i came to know that many people had faced similar issues. The money is not refunded and the ticket is not confirmed.

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Address: East Godavari, Andhra Pradesh, 502032

I booked a train ticket in irctc for 12806 / janmabhoomi exp on 13/03/2020 to travel on 22/03/2020.
However, it shows "pending from bank end" till now. I have used "pay using bhim (Powered by paytm) also accepts upi" option and payment was successful today only. The booking status is not still clear, so i can't book another ticket.
Booking transaction id - [protected]
Reservation id - [protected]

Upi transaction id[protected].

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Mar 13, 2020

Updated by ManikantaKumar I have done rebooking of the ticket and this time also the same thing happened. The status was Pending from the bank end. Again money got deducted but the tickets are not booked. This time I made the payment from SBI net banking. Attaching the details and adding the image.

Booking Transaction id: [protected]

Ref/ cheque number: [protected]IGAIHQCRF5

I have done rebooking of the ticket and this time also the same thing happened. The status was Pending from the bank end. Again money got deducted but the tickets are not booked. This time I made the payment from SBI net banking. Attaching the details and adding the image.

Booking Transaction id: [protected]

Ref/ cheque number: [protected]IGAIHQCRF5

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I booked 3 ticket from chandigarh (Cdg) to vasai road (Bsr). The amount got deducted from my bank account but the irctc website is showing pending from bank end. The booking amount was 2074.17 and the reservation id is [protected]. I booked the train 12450 / goa smprk k exp on[protected] at around 4:35 p. M. I want a refund of the payment and booked confirmed ticket for the same.

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Address: Prakasam, Andhra Pradesh, 523157

Sir my name is aliyaz shaik i booked a ticket from irctc website from chennai to ongole on[protected] the amount of rs 152.29 has been debited from my account but the train ticket status is showing as pending from bank end my booking transaction id is [protected] i have booked the ticket for journey on[protected] please solve the issue as early as possible

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I have filed a tdr with below details, but it has been rejected saying the party has travelled.

Although the passengers havent travelled. Also the train was more than 3 hours late and that is the reason we have filed a tdr and did not travel. Please look into the tdr again and provide the refund

Pnr number : [protected]
Transaction id : [protected]
Train name : chhatisgarh exp
Train no.: 18238
Bhopal jn (Bpl) to nagpur (Ngp)
Tdr filing date : 22-jan-2020 20:14:28 hrs

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I was booking the ticket for the dated 11 march 2020 but during the process the amount got deducted from my bank but the ticket was not booked. It shows pending from the bank end. The amount has not been refunded yet. I want the amount refunded as soon as possible. So please try and help me to get it refunded as i am in great need of that to get my next ticket book.

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Address: 519, Cutch Castle building, SVP Road, Opera House, Mumbai 400004, Mumbai City, Maharashtra, 400004

I booked tickets from IRCTC and I paid money from Amazon pay UPI
Date - 8 March 2020
Paid from : Bank of Maharashtra [protected]
Status : Successful
Bank Reference ID :[protected]
IRCTC I'D : ssahil
Ticket details :
Name - Sahil Shaikh
Aurangabad to CSMT
Train name - Tapovan express
Journey Date : 11 March 2020

I booked from IRCTC and make payment through Amazon pay UPI ...but I didn't receive messages email of booking... did not receive ticket...I want my money back ...I want refund

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Address: 28,Tower-D,11th Avenue,Gaur City-2, Noida Extension, 201301

I have tried booking ticket of 12428/ANVT REWA of 20th March 2020 through BHIM UPI via Paytm but payment got deducted but still it's showing pending from bank end as status which not convey clear information of ticket is going to be booked or refund happen.

I can't look for another option due to this and this kind of issue shouldn't take more than 2 hrs or SLA for this issue should not be more than 2 hrs.

This kind of service is pathetic as we aren't sure of stuck payment.

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Address: C/first/135 lajpat nagar New delhi-24, Do, New Delhi, Delhi, 110024

Dear sir I am traveling ranchi to anand vihar date 9/3/2020 I was get down in Kanpur railway station there is the contactor name Agarwal in platform no 2 I purchased janta khana he charged from all passengers 20/- par janta khana but railway rate is 15/- I said I write your comlient he do what ever you want I don't care and when I said give me a bill he said go your train and don't asked the bill I have that stall photog raph also for you reference please take the action against him

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This is with regards to my SBI Credit card payment, I had a failed transaction while booking IRCTC Ticket on the 11th of January 2019.

This was reported with SBI Cards in the month of January 2019 with following complaint no. C-1433A2486231 and R-1433A2837438 and the same issue was also raised with the IRCTC call center.

But till date no action is been taken and they are being charging me late payment fee to my credit card till date.

They are stating that payment has been withheld by IRCTC and amount is debited from credit card.

I need the failed transaction details from a user IRCTC user ID : vikaskankariya. Along with a confirmation that refund is initiated with the transaction number.

The statement and the transaction details is attached for Rs. 1904 & Rs. 1904. Total Rs.3808.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Apr 26, 2020

Updated by Vikas Kankariya It is more than 5-6 weeks the complaint is been raised but know one has replied. If this is not addressed then will file a written application to the court of law.

We request you to take the action immediately.

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Hi,

I tried booking ticket on irctc and money deducted but ticket not booked. It is showing "pending from bank end".
What to do now?
I paid using my upi via axis
When and how can i get my money back?

I have booked to dindugal to chennai
I have called customer support several times, they said our server was error call me after 10 mins. I have called again, they are saying the same issue again.
Kindly note this issue please

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Address: Sai signature apartments nanakramguda, 500032

I have dropped multiple mails ti irctc customer care mail id with ticket numbers:6293215, 6295179, 6312522, 6321134, 6328449, 6343052, 6360649, 6299611, 6365474. All the time customer care representatives aresaying that 'kindly wait for some more time, concerned team is checking the issue and will get back to you soon. Kindly help to reactivate the account as i have already sent my aadhar copy as i requested. Please help in resolving this asap.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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R

rajkumarsanga

Mar 10, 2020

Money debited from bank account during my irctc transaction, however ticket was not booked. Please find the below transaction id of irctc and UPI.
Upi transaction id[protected]
Irctc transaction id- [protected].
Kindly look into the issue and initiate the refund.
Thank you.

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L

Lalit Duggal

Mar 10, 2020

PNR [protected]
इतनी बेकार और घटिआ हालत वाला खाना एक झुगी झोपडी वाला बी नहीं बनाता होगा

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P

Prakash Kumar Panjiyar

Mar 10, 2020

I booked a train ticket on irctc app for 17007/SC DBG EXPRESS on 13/02/2020. However, after booking the ticket it shows "pending from bank end". I have used phonepay UPI to pay and payment was successful but status is showing pending from bank end. Reservation id - [[protected]]

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Address: TALUK OFFICE ROAD, 577427

I have attempted 5 times to book my tickets in railway from shimoga to bangalore and your irctc website says that the tickets not booked inspite of payment received by the irctc. It is nothing but a case fit for sec 420 of ipc (Cheating). When the amount has been credited to irctc then how could you deny to provide the services to passengers. It is nothing but a fraud and cheat to the passengers. I just not claiming the amount, i need the justice and i will attain it through the competant jurisdiction of law.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Kindly have a look on this complaint and do the necessary steps to credit back the amount deducted from me.

In website it says: "since your ticket has not been booked, the amount deducted from your account/card/wallet etc, will be refunded back automatically in 3-4 working days."

Its been a month and no process has done.

Transaction id: [protected]

Payment transaction id : p2002071127432227915433

Ernakulam town (Ern) trivandrum cntl (Tvc)

Transaction date: 7 feb 2020

Transaction amount: 442.7

Payment status: pending from bank end

Failure reason: no response from bank

Train name: trivandrum exptrain number: 12695
Boarding station: ernakulam town (Ern) date of boarding: 09
Quota: tatkal (Tq) class: sleeper class (Sl)
No. Of adults: 1no. Of children: 0
Bank name:refund id: [protected]

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Mar 08, 2020

Updated by Midhun C and here is the payment receipt by application during booking

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Ram krushna

Mar 10, 2020

Booked a train ticket in 18646 (East cost Express) on 23/04/2020.
However, it shows "pending from bank end" till now. I have used Credit & Debit cards / Net Banking / Wallet / UPI (powered by Airpay) pay and payment was successful 2 days before. Status is not still clear, so i can not book another ticket.so please resolve my issue.

refund not credited into my account (error while booking : pending from bank end) - Comment #3659415 - Image #0

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pramod nagalikar

Mar 10, 2020

Dear sir,
Irctc has not refund my partially booked tickets with booking txn ID [protected] and refund seq ID [protected]/[protected].
despite of many mails and calls made no one is responding and no money has been refund so far.
out of 3 tickets booked only one ticket amount was returned.

refund not credited into my account (error while booking : pending from bank end) - Comment #3659449 - Image #0

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I booked a train ticket in 14042 (Mussoorie express) on 08/03/2020.
However, it shows "pending from bank end" till now. I have used bmi to pay and payment was successful only. Status is not still clear, so i can not book another ticket.
Booking transaction id and

Reservation id - [protected]
Please reslove the issue as soon as possible

Thank you

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Bassu1994

Mar 10, 2020

Dear sir

I am Basavaraj going to BNC to RC seat no S2 47 in this time in this time TT was come and enquired 2 times with dress night and morning the same thing is some was enquiring again without dress code please take a action against T T he was checking a S2 coch @the time of 9:00 I clk please tack action against that person

payment successful but ticket not booked - Comment #3659329 - Image #0

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PRATIBHA HANWATE

Mar 10, 2020

In my transactions section I am unable to view my previously booked tickets . Please resolve the problem as soon as possible. I am unable to view all my previously booked tickets. I have booked 3 tickets on the official website of IRCTC .

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I have done a booking on 08 mar 2020 and the status shows transaction pending with a description : "pending from bank end".
What should i do?

Upi reference id :[protected]

Ticket booking details are

Pnr number :
Reservation id: [protected]

Train no./name: 16305 / cannanore exp

Ticket type: e-ticket

From: aluva (Awy) 24 mar 2020

To: kannur (Can) 24 mar 2020

Booking date: 08 mar 2020

Vikalp status: no

Boarding station: aluva (Awy)

Date of boarding: 24 mar 2020

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Hi,

I tried booking ticket on irctc and money deducted but ticket not booked. It is showing "pending from bank end".
What to do now?
When and how can i get my money back?

Train no./train name:12232/ cdg lko express
Ticket type: e-ticket
From: chandigarh (Cdg)
To: lucknow nr (Lko)
Booking date: 4 march 2020
Boarding station: chandigarh (Cdg)
Date of boarding: 05 march 2020
Quota: tatkal
Class: ac 3 tier
Amount deducted:1384.09
Bank name: paytm payment bank

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Address: 560013

I would like to complaint about the constant honking by the trains in the residential area at all times of the day & night.

We live in jalahalli (Also refered as hmt watch factory road. The following apartments are facing the problem;
Tata aquila heights
Brigade courtyard
Prestige kensington
Nacen
It is very bad during weekends & holiday season.

I would be of great help if operators are considerate towards people living close to the railway tracks.

Thanks

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Address: No. 43 PWD main road guru reddy layout B narayanapura, 560016

I booked two tickets for mewar express (From udaipur to nizamuddin, 28th feb 2020). The train got cancelled. On redund status it is showing refunded on 1st march 2020 but i didn't recieve it in ky bank account. It has been 7 days now. I have asked my bank also they said they have no say in this. When will i receive my refund. I have tried contacting irctc customer care i didn't recieve a satisfactory reaponse from their end.

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Address: 686577

I am jerin i try to book a ticket through irctc app and my payment transferred to razorpay account but ticket not get, i think it's not transferred to irctc so please refund the money,

See below mentioned transaction

June 8th 2018

From: jerin joy (Jerinjoy. [protected]@okhdfcbank)
Issuer bank: hdfc bank

To: razorpay ([protected]@hdfcbank)

Google transaction id: cicagkc87rw-eg
Upi transaction id:[protected]

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Mar 06, 2020

Updated by Jerinjoy.n Please see the reply.of Razor pay

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shaiksubhani

Mar 6, 2020

I booked a train ticket in 17252 (GNT KCG express) on 06/03/2020.
However, it shows "pending from bank end" till now. I have used BHIM UPI wallet to pay and payment was successful TODAY. Status is not still clear, so i can not book another ticket.

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 66

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honking by train operators in residential area (bangalore)

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