Indian Railway Catering & Tourism Corporation [IRCTC] — money deducted but irctc website shows pending from bank end

I was trying to book a ticket on IRCTC from Payzapp app through Bharat QR code, but unfortunately money got debited from my bank and ticket did not got booked. IRCTC however shows the Paymenst Staus as Pending from Bank End. IRCTC Transaction ID is [protected]. The payment gateway used State Bank of India Debit Card for the payment. Kindly help out with this ASAP.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I have file TDR for 2 pnr- [protected] & [protected] journey date- 25.9.18, but till date we are not getting status of this filing. please send or inform status when such amount will be credited.
I booked 2 E- tickets of SL class for nimbahera(raj) to vadodara(guj) on 19 Sept 2018 but my booking is failed but today it's 8 Oct but no refund was credited to my account. I send my query to [protected]@irctc.co.in but no response I get my transaction ID is [protected].
Dear sir, madam my account suspended by mistake plz help me to recover my account this is my regular account so plz help me plz user id vst556 gmail [protected]@gmail.com

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