Indian Railway Catering & Tourism Corporation [IRCTC] — no refund received of cancelled ticket pnr [protected]

Address:IRCTC

Dear sir,
I wish to bring it to your kind notice that, with reference to the non-receipt of refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 6286.38 has been processed as per below details:
Pnr number: [protected]
Transaction id: [protected]
Train number/name: 20818 / bubneswr rjdhni
Booking date: 11 jan 2020
From: new delhi (Ndls) 12 apr 2020
To: rourkela (Rou) 13 apr 2020 12:15 hrs
Ticket type: e-ticket
Vikalp status: no
Boarding station: new delhi (Ndls)
Date of boarding: 12 apr 2020 17:05 hrs
Booked from: irctc website
Ticket charge:
Insurance policy opted: yes
Quota: general
Class: 2a
Total fare amount: 6286.38
Convenience fee: 35.4
Bank name: credit cards/ debit cards / upi (Powered by irctc)
Charting status: chart not prepared
Insurance company: shriram general insurance
Policy issue date: 11-jan-2020 hrs
Travel insurance premium: 0.98 including gst
Insurance (No of psgn): 2

I have booked two tickets for one i got refund on 30.03.2020.
Kindly do the needful.
Thanks & regards.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

Mai sujeet chauhan train ticket cancel kiya tha lekin uska refund Hamare account me abhi tak nahi aaya refund reference Id. ZP5a156d0053c67 please Mera paisa mere account me jald se jald transfer kare

Sir, I had taken out the ticket from IRTC from Google and my money has not been refunded yet and I deleted my UPI but made another UPI but did not refund it yet and later the process was showing but still failed. when it will be done

Vijendra Jaswal's reply, Apr 4, 2020
Sir, I had taken out the ticket from IRTC from Google and my money has not been refunded yet and I deleted my UPI but made another UPI but did not refund it yet and later the process was showing but still failed. when it will be done
Trying to book tickets from yesterday, i have dont 4-5 transactions from different bank accounts, at the end the amount is getting deducted but the PNR is not generated. Receiving an error "PENDING FROM BANK END".

Not one but for all the transactions
I booked a ticket from new delhi to bapudham motihari.I paid the ticket fare with phonepe upi.From phonepe end it is showing successful but on irctc it is showing pending from bank end.What's the problem

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