Indian Railway Catering & Tourism Corporation [IRCTC] — railway refund not received my bank a/ c

Address:Mumbai City, Maharashtra, 400033

I have booked rly. Ticket on 19.01.2019 through irctc. Portal i have paid through digi bank debit card but my transaction was failed Irctc portal says payment is refunded through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible

IRCTC Transaction ID :- [protected]
Transaction amount :- 1690.49
Transaction Date :- 19/01/2019
Refund bank zkpy PG
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Mar 23, 2019
Updated by naru.yadav
Hello,

I have booked rly. Ticket on 19.01.2019 through irctc. Portal i have paid through digi bank debit card but my transaction was failed Irctc portal says payment is refunded through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible

IRCTC Transaction ID :- [protected]
Transaction amount :- 1690.49
Transaction Date :- 19/01/2019
Refund bank zkpy PG

Kindly check and revert me On my mail id- ynaru.[protected]@gmail.com

Apr 14, 2019
Updated by naru.yadav
Its passed more than 3 months still i didnt got my money
I have booked railway Ticket on 19.01.2019 through irctc. Portal i have paid through digi bank debit card but my transaction was failed Irctc portal says payment is refunded through zaakpay. But cash not receved in my bank a/ c. Please resolve this as soon as possible

IRCTC Transaction ID :- [protected]
Transaction amount :- 1690.49
Transaction Date :- 19/01/2019
Refund bank zaakpay PG
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information