Indian Railway Catering & Tourism Corporation [IRCTC] — razorpay irctc payment failed but money deducted

I have booked 3 ticket through irctc app but while payment i choosen razorpay upi payment and i opened tez app and paid rs 810. After successful payment in tez application, i opened irctc app but it was crashed and after that even ticket were not booked and it showed in failed transactions. But my money is deducted. Please resolve the problem
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Respected sir,
I had booked a ticket from TEN to TBM on 21 Feb 2018.I got an error after payment and I was not refunded yet.but the status has an update of refunded . Kindly make grateful measures for the amount to be refunded . Else we may proceed via consumer court .

In tirunelveli railway station (TEN). Parking charge is collected by agent( they treat people like goondas).
Across TN parking charge is collected for parking the vehicle. This is the only place they collect for passing the road.

This this happening for more than six months in Tirunelveli
My name is Akshay Kirmirwar and my PNR no is[protected]. On 10 feb i hve done my tatkal ticket for bpq to pune bt their shown waiting list then i cancelled my ticket bt still i didn't get refund my money even i trying to call irctc service bt they will not giving me good response
My User Name : BRAHMAIAHd
Pw. brahmiDB1977

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