Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — refund of ticket cancellation

Jimy George

from Perumbavoor, Kerala

Address:	686576
Website:	www.irctc.co.in

Sir,
I have paid an amount of 596.76/- for a ticket from ten-tirunelveli jn to ers:ernakulam jn through irctc nextgen gateway which was deducted through my federal bank account-[protected] booked on 07/12/2017, i cancelled the ticket on 08/12/2017, irctc refund statement says they have refunded the amount 530/- paytmsdk on the date 10-dec-2017. But i have not received that amount yet in my bank account from where i did the payment. Please help me out
I request you to do needfully. My transaction details are as follows, please look the cancellation refund history snapshot too.

Transaction id: toecm/9511/irctcirctc
Cancellation date: 27-nov-2017
Cancellation id/ refund id: [protected]
Trans amt:596.76
Refund amt:530
Bank-paytmsdk
Refund status - refunded
Refund date-10-dec-2017
My email id:[protected]@gmail.com
Mob no +91 [protected]]

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Manoranjan Sinha

from Noida, Uttar Pradesh

Hi sir, I am gulzar ahmad.when I preparing my account on IRCTC, that Time I wrote wrong email id... I want to change email id so plz help me... wrong email id is gulzar ahmad781 bt The correct email id is [protected]@gmail.com..my user id is GULZAR781...plz tell me how to change my email ID..