Indian Railway Catering & Tourism Corporation [IRCTC] — Regarding No Refund of Ticket

Address:	500002
Website:	www.irctc.co.in

Dear Sir,

I have booked a ticket from New Delhi to Hyderabad at Kachiguda station(Hyderabad) through Debit card.

Details of Journey :-

COACH - 3A
TRAIN - TELANGANA EXPRESS
SOURCE - NEW DELHI
DESTINATION - HYDERABAD
CASH DEDUCTED - 1760/-RS

CANCELLATION DETAILS :-

CANCELLATION DATE[protected]
CANCELLED AT - KACHIGUDA STATION, HYD.
CASH TO BE REFUNDED - 1570/-RS

PNR NO.[protected]

This is second time i am lodging the complaint & none of the actions have taken from your side.
There was a call from Indian railways asking about the complaint i registered, but they didn't respond me after one call.

I even got a message in mail box asking me to forward the details on [protected]@ab.com.in, but there is no such domain found on internet either.

I am writing this complaint on[protected] & I have been thrice to Kacheguda station, twice to SBI Bank & also Andhra bank to know the processing of my refund.
As per customer care, it shall take 5 to 7 working days for returning the money, but it has taken almost 5 months of now & still counting.

Kindly, refund my money as soon as possible.
I am attaching a ANDHRA BANK RECEIPT which i got at station while making the cancellation.

Yours truly,
Ali Ameer