Indian Railway Catering & Tourism Corporation [IRCTC] — Theft in train

Address:

400071

Dear Sir, I was travelling with my family on 2nd Jan 2016 from NDLS to Mumbai Central on Suvidha Express-22914, in 2nd AC, A/3 Birth No.1, 2, 3, 4, 5.. Our compartment was near the door. This train only stops on 2 stations between Delhi and Mumbai.i.e..1. KOTA and 2. BARODA. Around 5.30 a.m. in the morning, I realised, that my hand bag, which had all important documents, My PAN Card, Debit and Credit Cards, Mobile phone, Cash & Jewellery worth INR 3, 82, 000/- was stolen. The bag was kept near my head side and when we all were slept, someone flicked my purse. There was no one to help us. Even the Pantry boys were not to be seen or found. All this left us zapped and our New Year began on a very bad note. It is really SHAME on IRCTC, which promotes Tourism and boasts of good service cannot even provide Security guards for every compartment for the safety of its passangers. We are highly disappointed and not to mention, that will never travel by TRAIN again; neither will advise anyone to do so. You are at your own risk when you travel by train, exposing yourself to all kinds of danger. We did report the matter to the police and registered an FIR for the same and FIR No. is A00/16.But do not have any update on the goods lost. Really what a SHAME. If the security measures are not strengthen, IRCTC, will soon be up for losses. Regards Sarika Dutta [protected]@gmail.com