Indian Railway Catering & Tourism Corporation [IRCTC] — Tickets reserved under senior citizen scheme but allotted side upper births which i can not use at the age of 63 yrs.

Address:	New Delhi, Delhi
Website:	[email protected]

Sir
I booked my births for going to mumbai on 1st if april and back to delhi on 8th of april on rajdhani express under pnr no. [protected] and [protected] on 23rd march at around 10.20 pm. I requesged for lower births on by both requests as i am 63 yrs old person and cannot climb on upper birth. But to my surprise i was allotted both the side upper births nos. A2/54/side upper & a4/36/side upper. Your chart was showing more than 50 seats available at the time of booking but i am surprised that both seats allotted are side upper. This is really a surprised treatment to a sr. Citizen by railways.. If it is not possible please remove both the request should be removed from the form. I request you to please consider my request and allot me lower births or confirm that only these births were avaible which i know was not. Otherwise i have to say good bye to indian railways as mumbai air tickets are available at rs. 2200.00 onwards as compared to your tickets.
Thanking you for your positive response.

Regards

Rajeev kumar verma
[protected]