Indian Railways — non-delivery of parcel till date

Dear Sir/Ma’am,
Greetings!
This refers to one of my four parcels which I sent on 29/12/2019 PW BILL LT NO: A8302884.
4 packages booked from NZM to R having PRR no. [protected] which was loaded in train No: 12824.
The three other parcels were received in the same address but the parcel with Women Wear related to an important Marriage Ceremony coming in my Family is yet to be received/delivered.
The details of the Parcel are PW BILL LT NO: A8302884 Dated 29/12/2019
I have even kept photographs of the items that were put in the misplaced (or undelivered till date) Parcel amounting to approx INR 70, 000/-
Since we trust your services, so request you from the core of my heart to do the needful from your side for the urgent delivery of the delayed Parcel.
We have followed up and enquired from the railway station parcel office Raipur and Durg (Chhattisgarh) and Nizamuddin Parcel office but they are unable to trace.
Looking forward to your kind revert soon.
Thanking You.

Yours Truly,
Onkar Prasad
Cont. No: [protected]