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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 41

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R
raman kumar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bribe received by the railway employee

Respected sir/madam
This is the complaint against a reputed railway employee, sh. Pardeep kumar, t. E.in north western railway, resident of 58/c shri ganga nagar.
This officer is totally corrupted and always accept bribe from every, he gets duty.
In the month of may-june, i was on duty with him, and tried to stop him to accept bribe, then he attacked on me.
I filed the complaint on nivaran-grievance adree portal...
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B
Buttarss
from Noida, Uttar Pradesh
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missing and broken parcel

To respected dmr sir.

I sulakhan singh from defense service.. I m book parcel no 92434 at 22 nov 2019 at umb to brka. Parcel load from umb 28 nov 2019 in 18102 muri exp coach no 978736 near guard room.ý parcel total items 04 fridge, steel box, bundle ×02. Totally home used luggage. But not received at station brka.. I m routine check in brka station... But no rply brka parcel office... Pls help me... And inquiry my parcel.br...
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B
Barath Santhanam
from Mumbai, Maharashtra
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fined in railway station and wrongly accused

Address:602004

I searched for mylapore station in google maps and it shows me a direction and when i got to the destination, there are no ticket center as i thought it was upstairs but it is not there when i asked a passenger he showed the way to it and when i climbed downstairs the ticket checker asked my ticket, as i told her i was on the way to buy a ticket as she says it's not acceptable because you used platform, then only i realised the way which...
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S
Sejalm
from Mumbai, Maharashtra
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misbehaviour with lady passengers

We were travelling from mathura to mumbai via august kranti train in 2 tier a. C. On 6th dec. There were group of gents completely drunk and were misbehaving with ladies and made noise whole night till they got down at vapi station.
We pay premium charges in this train and that too 2nd a. C. For our safety but the purpose is defeated. We need more security and checking as they were drinking mixing in thumps up bottle.
Please...
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S
Swati Malakar
from Delhi, Delhi
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uts money not refunded

Address:Kolkata, West Bengal

Dear sir,

Ref. : mr no. Uth 00149479

I paid rs. 200/- on 19.08.19 to recharge my uts account at dumdum ticket counter of eastern railway. The amount not credited to my wallet till now. I sent numbers of mails, called 138, lodged complaint to dumdum bs (Indian railway acknowledged the same vide memo. No. 177/04/ddj/complt/oct 19), but money not refunded.

They sent text message that they gave me...
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R
Rama Chandra Katta
from Vellore, Tamil Nadu
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boarding station

Address:6-100, Reddy Street, Akividu,Andhra Pradesh, 534235, Pune, Maharashtra, 411001

My Parents has booked a train tickets from LTT to AKVD, 1st Class AC tickets for Journey date 04/12/2019.They reached LTT and was waiting for train more than an hour. Later they checked with front office about the status and they told that Boarding point has changed to Pune. They rushed to Pune by taking a vehicle from LTT and by the time they reached train has left.

They again inquired about this situation and none of the...
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Address:NO.154 Sanman Marga, Vani Vilasa ExtN, Hebbal Vijayanagara, Mysore, Karnataka, 570017

While travelling from shimoga to mysore in 16228 on 2nd of dec night train i lost my bag having gold and valuable things.

When i saw my bag near bangalore bag was there post that when i saw near shriranpattana bag was not there at the place where i kept it.

Someone has theft my bag.
I visited the rail police in mysore. They were unable to take my complaint.

Date : 3rd-dec-2019
Pnr...
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G
gpatilb
from Pune, Maharashtra
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two wheeler is not delivered at pune station

Address:Latur, Maharashtra, 413512

Motor cycle parcel missing details as below
I am waiting for the same from last 2 days at pune station but not get yet. I am very disappointed from the service from railway please do the needful asap
Details as below
Date 30/11/2019
Train: bidar to csmt mumbai
Train no :22143
Parcel from latur to pune
Name :dattatraya sambhaji tat
Mo no :[protected]
Motar cycle mh 44j 5921br...
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N
namakalmahesh
from Mumbai, Maharashtra
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excess charge levied and request for refund

Address:10/30 MALAYANDI STREET, NAMAKKAL - 637001., 637001

Sir we have explained all the facts to the ttes they have not given any respect and demanded us as without ticket passengers. Sir kindly look in the same and arrange refund of the penalty claimed and kindly train the tte behaving in respectable way. Becuase of my health issues i am unable to reply immediatly. Kindly look in the same and communicate and arrange refund of the penalty. If it is possible kindly give us the reserved ticket charges...
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B
Boddu vardhan
from Delhi, Delhi
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complaint against tcs

Address:R.k nagar nawabpet nellore, Nellore, Andhra Pradesh, 520001

Sir am from nellore today am travelling from nellore to secunderabad in simhapuri train i have rejervation ticket in s1 seat no 38 but tc sir sold my ticket for higher amount to another passenger so my situation is standing in train please take action against tc sir am paid to rejervation and penalty but i have no seat please solve my problem please send me reply sir...
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N
narayanjiya
from Mumbai, Maharashtra
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parcel (bike) booking

Address:Air Force Station Kalpi, Jagadhari Road, Ambala, Haryana, 133104

I am at ambala cantt rly stn since 1200hrs for parcel booking of bike. The lady sitting here is not even entertaining the public. She is too busy to even answer the question. Her replies are too rude. Please do something. I am an air force employee. Today my train is there and i hv to book my bike to barmer. What to do sir? Please do the needful at the ealiest....
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I
in5n80
from Chennai, Tamil Nadu
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bed bugs and pests in 3ac coach

Lost our sleep because of bed bugs in below train. It was so horrible, please spray some insecticide and get rid of the bugs, its a nightmare to sleep amidst the bed bugs.

Pnr: [protected]
Train no: 82636 (Qln mas suvidha)
From cbe to mas
Seats: 3ac b4 10, 13, 14
Date of journey: 24-nov-2019

Please take necessary actions. No other passenger should suffer the sleepless pain we felt....
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G
Gautam Satani
from Mumbai, Maharashtra
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charging points not available for in sleeper coach in train no 59208 & 59207

Address:At HADMATIYA, 361315

Charging point not available in sleeper coach of train no 59208 & 59207.we booked over ticket in reservation category so it should be compulsory to provide enough charging point in COATCH. ONLY 2 points available in SLEEPER COATCH...so plz chek it and provide full facilities in reservation COATCH...so we become digital India passengers with indian railways...
My PNR NO IS [protected]
Train no 59208 & 59207...
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M
Mahima Raul
from Mumbai, Maharashtra
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ticket counter staff misbehavior

At 7:35am on 22/11/19 i went to take an extension ticket, bandra to dadar from borivali. I didn't know that we have to show the pass for extension. That lady could tell me clearly to show me the pass, but instead she shouted like crazy. Who would like to start a day like that??? That was such a horrible incident. The staff has no right to shout at someone like that. She was already having a grumpy face, i don't care what she is going through...
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S
Saktheesh S
from Kayankulam, Kerala
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nagercoil to mangalore express - d1 worst ever coach

Address:Kanyakumari, Tamil Nadu, 629001

I'm travelling on nagercoil to mangalore train 16650 on 22 november 2019. The interiors of the coach d1 is covered with black dirt as if it is burnt. The fans were full of black sticky dirt. The coach was full of mosquitoes.

This is the worst ever coach i have seen ever. This coach is not hygiene. I request railways to clean this fully or decommission this coach....
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S
somu183
from Gobardanga, West Bengal
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non-refund of cancelled railway counter ticket

Address:VILL- BADDIHA, PO-MIRJAGANJ, PS- JAMUA, DIST- GIRIDH, Kolkata, West Bengal, 700064

The Following Paper Tickets were cancelled through counter on 26 oCT 19:
PNR[protected], REFUND AMOUNT 520.00

PNR[protected], REFUND AMOUNT 3620.00

TILL DATE NO REFUND HAS BEEN RECEIVED. DESPITE GIVING COMPLAINT ON 139- COMPLAINT NO.[protected].

PLEASE REFUND WITH PENAL INTEREST AT THE EARLIEST. Despite online complaint, no refund has been processed. Pls do it....
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U
Ulhas Palkar
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not able to renew irctc ewallet

Hi my user id is ulhasp1234

I am an international user with registered mobile number from usa. I registered for irctc ewallet in 2016 and as per e-wallet user guide, it should be valid till dec 2019. But, from now only it asks me to renew it. I try to follow steps by going to "irctc ewallet renewal" menu option after logging in, i enter my registered email id, and login password but after pressing "submit" button it doesn't...
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G
gvnmrao
from Mumbai, Maharashtra
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platform toilet sanitation

Address:West Godavari District, Andhra Pradesh, West Godavari, Andhra Pradesh

This flat form is situated on platform 2/3 of tadepalligudem railway station.

As can be seen from the attached photographs, it is not at all in usable condition.

No cleaning, no maintanence and no sanitation at all. Very very bad condition.

But charges are promptly collected for using this facility.

Please i repeat... Please take take appropriate action against the organisation/...
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N
Nathanael Thakor
from Mumbai, Maharashtra
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non disabled in handicap coach

Address:Thane, Maharashtra, 401207

I am nathanael, son of a handicap certificate holder shilpa nitin thakor. Even after i have a first class certificate, i have to get into the handicap coach as there are more non-disabled people in there. My mom usually boards 8:23 churchgate center handicap coach from naigaon platform number 2. I have been having quarrels with these people daily. Their reason for getting in here is "hum log roz aate hai" so 1 lady who is 100% fit and another...
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G
gupta kuchhal
from Chandigarh, Chandigarh
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refund ticket fare due to four hour train late with senior citizen

Address:1195,HUDA Sec-17, Panipat, Haryana, 132103

Pnr[protected] train no-13007, u abha toofan, mathura to delhi,[protected]at4.30pm late four hours. So w r senior citizen and travell by bus reach our home at10.25pm and bear loss of rs. 1425, due to train late. Soour tickt fare refund in our account, i[censored] not do with in week then w will proceed to rti [protected] w have bus ticket and all evidence to reach late home due to train late four hours...
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