Indian Railways Complaints & Reviews

Me and my 4 friends are traveling in garib rath train (12739) from Visakhapatnam to Secunderabad on 15th of March.
Upon asking for beddings, service man told me that blankets are unavailable as they are dirty.
This is least expected from IRCTC. The whole country rely on IRCTC and it's facilities.
I humbly request you to take action against it.

The manglore express (Chennai to manglore) train unreserved coach positions doesn't announce properly in tambaram station. Passengers are suffered on 14th march 2020. The voice announcement is very very worst. Passengers are unhappy from that voice announcement. Voice announced 2 ur coaches in back side and 1ur coach in engine side. But, only one ur coach was in back side. & 2 ur were in engine side. We suffered a lot because of this.

Above ref, 19/10/2017. Ticket no:01466590 refund order bank of india dt:17/10/2017 mid:[protected] batchno:000786 application identifine:a[protected] of r. S/1140/ not credit in my account. Please give me utr no, date of process, credited a/c, fci code, benificatiol name. I have all ready complain to assi comm manager ahmedabad, they have forward to you.

I have lost my super slender bike which is parceled from secunderabad railway station to howarh station through east coast train on 5 mar 20. It should be delivered on 7 mar 20
But i didnt find my bike
My booking id is. PRR NO[protected]
Name= dhanraj thakur
Booking ser-996512
Veh no - BR 9D 3274
Please look after my matter.

Myself mohini, i am a student of pune university. I went to drop my friend on to pune station, wherein while i was near the entrance, unware of the counter we enquire for platform ticket counter from the same tc, she despite of telling me started asking for money and bribe of some 200 rupees. I told her i want to take ticket and i was unware of counter and as train was late we were enquiring. Despite that the fact was my friend was having ticket she on his phone, she started snatching phone and asked to keep all the cell phone or pay fine of rupees of 1200. I told that 1200 is not the fine on which she held my collar and pushed me, i told her let my friend go he is having ticket, please dnt take his cell phone on which 2 female tc along with 1 male pushed me badly in the office of tc and started abusing me badly. Me and my firned on this started recording video, the lady snatched the phone and told"tu ladki ka photo niklega tu teko jail karungi" i told her not to do this. And leave us also i said sorry please understand my friend have train and ticket is worth 2500, he will miss the train but she started absuing and asked me to not do any call. I told her that you can only fine us i am aware of the rules but she in front of more than 10 people holded my cloth and insulted me she also outraged me and stripped my cloth in front of huge people. I was so embarrassed and insulted. She forced me to write apology letter also. I was confined in a room initially and later she took me to rpf and there she abused me in front of police and in pressure asked me to write apology. This was m worst experience of life wherein i was assaulted badly only for a bribe of 200 anf platform ticket of 10 rupees. I being a citizen of india not involve in any of criminal activity neither i am use to such behaviour. Kindly look into this matter.

I have booked 4 tickets in train no.12769 for our journey on[protected]Sunday) from secunderabad to chennai in 3a. All the 4 persons are senior citizens. Our age are 73, 69, 67 & 64. (3 male and 2 female).in the above four persons, 3 persons are patients. Our pnr no.[protected]. Berths allotted in b4 coach. Kindly arrange to change our berths as lower berths. Thank you in advance.

Sir, 11 parcel booked from bareilly to new cooch behar but till date 10 parcel received 01 parcel not received also railway charged damarage charges as it is wrong because full material till date full material not received. So sir it my request as soon as possible provide the parcel detail given belaw.

Luggage /ticket no 484714
Bareilly to new cooch behar
Dated[protected]

Date 6/3/2020 i sit by mistake wrong trian but take tickets 03326113 come td madam and check tickets he will fine 270/-she no listin me and take this rupee's this is very shamfull... I see me as criminal.. She no way of talk gd. He will funded i want compalit agst him because i take tickets but she findme. I want to know it's right way to find i agst this go...

Parcel not received
R/s, i'm dilip singh rajput, i have booked two wheeler on 21/02/2020, via kamayni express 11071, from ltt to damoh, pnr no [protected], i have travelled along with parcel on same train but didn't received my vehicle till date and not received any communication from railway. Please do the needful as soon as possible.

Mail i’d [protected]@gmail.com

I have been using eastern railway atvm smart card for suburban train ticket booking for a long period. My smart card no is er0081972. Unfortunately my card expiration date was 02/02/2020 with remaining balance of rs 130. I request the booking counter personal to recharge the card on 02/03/2020. He said "at first your card will be blocked. And then the balance will be transferred to a new card you will be provided" and blocked the card saying to contact with him after 24 hours. Next day he said that the card has been expired and can do nothing. Now the card can't read by the machine. Before blocked the balance was seen by the machine. But the instructions no 3 of the card is as follows. "security deposit & balance refundable up to one month after expiry of validity". Please do needful and oblige.

Today i am traveling from pune to thane by train no 22106. Pnr no. [protected]. I could not get rail nil water bottle during my journey till now. Sellers are selling local water bottles costing rs. 20. Don't we have any right to get good food, water at affordable rates. We are ready to pay money as per mrp to right brand. When can this stop. We want immediate resolution.

I have booked my scooty on 25/02/20 as luggage from jodhpur to allahabad in jodhpur hawrah express (12308) but it was delayed by the railway and reached allahabad on 28/02/20 but on arrival the parcel carriage of train was overloaded and the workers did'nt help to unload the scooty so due to that it went to hawrah and it was told to me it will come back on 1/03/20 by same train no. 12307 in return but when i went it was not there and its still lying in hawrah station (West bengal) the parcel id is:0240296 and i have also attached the bill and also the pic of the status of scooty that is sure shot damaged.

Please help me retrive the scooty and prompt the hawrah railway authority to load the scooty in the train asap.

Till now i have gone station 7-8 times and spent at least 3-4 hours daily pls help me get my scooty as i am a mtech student and dont have much time to go to station daily and enquire and even the staff are not helping they are just lazy.

Please help me by telling the hawrah station people to load the scooty and prompt me so that i could unload it as the allahabad station people are too lazy to work.

Yours

Jayesh choudhary
Mobile:[protected]

I want to talk about this situation... I went to jhansi from hazrat nizamuddin delhi... Last night 8:10 train time and name 12448 upsk express... My reservation was from sleeper class and yesterday firstly i talk about this waitnig list ticket to tc of delhi in train... Who said me you will sit any seat which is vacant ok... And after that travelling i checked in jhansi junction... Platform no 1 once tc which name is ajay said me your ticket is not confirm give me 500 rupees 200 rupees after half an hour i did not gave any rupees... I inly want what is this behaviour of tc... What is this behaviour of railway staff... Railway thief and tc is similar... Pls action on this [protected] this is my phone no

Drm sir,
Howrah

Sub - parcel missing (House hold)

R/sir,

I ritika mukherjee had booked my luggage (2 package) dated 12.02.2020 from howrah to ludhiana (Parcel no. [protected]), but till now i have not received my parcel.

The parcel had moved from howrah on 12th feb 2020 by train no-13005-amritsar exp.

I have inquired at ludhiana parcel office several times but the parcel officer is not able to track and not taking any responsibility.

I am attaching the receipt copy herewith please open this attachment & understand my problem.

Kindly look in to this matter & do the needful to enable me to get luggage at the earliest and without any further delay. I would be very much thankful for your kind co-operation

Thanking you.

Your faithfully

Ritika mukherjee
Mob no. : [protected], [protected]

My pnr no: [protected] a ticket requested for train number 12102 from hwh to ltt for 11th march 2020. I requested in the online form to provide me only lower berth because i a senior citizen with spondylitis and my wife having knee pain. But shocking to see that after payment berth alloted to upper and middle even though there were 97 seats vacant. Please help me and re-allocate berths

Sir i have booked a motorcycle from njp railway station to guwahati railway station on 26 feb 20 and the pwb number is 935195.

When i asked in the ghy railway station about the parcel, they told me that they did not received.

But i confirmed from njp that they had sent
The motorcycle on 26 feb 20 in the train no 55725 & the vpy no is sc -11826

The manager
Drm ratlam and delhi (Parcel department)
India.

Dear sir,

Ref.:consignment no. Ppr [protected] dated 20-02-20 from vapi to hw
Sub.:missing consignment

Sir, i have booked parcel (79 packages) from vapi to hw on[protected] which got loaded in the train on same date 20.12.2020 from vapi but still not reached haridwar till now.
So kindly look into the matter and trace out the material as soon as possible.
And correspondence me on the futher e-mail address:pragati. [protected]@yahoo.com

Date of incident 23/01/2020
[protected]/[protected]
The tickets taken by us and we were boarding from rajkot the trains starts from rajkot whereas the train was cancelled and didnot start from rajkot (We received message before four hours) of train starting from ahmadabad which was not possible to go the ahmadabad as the road distance is more and we had one super senior citizen passenger and the ticket costed us rs.5387.36 + rs. 35.4=5422.76
Further on cancellation of train how much problems we have sufferred to return from rajkot to mumbai
And due to illhealth we could not file tdr
I request the rail department to see the matter no fault o[censored]s we suffered and also the refund is not given.
We complained to rail madad and recieved the message that the refund could have been availed by tdr (Which was not possible by us)

We travelled from Chennai to Hyderabad on 23rd by Train No. 12603 in II tier A/C. My PNR no. is [protected]. The bed sheets are very dirty and not washed. The pillow without cover photos are attached. The pillows are completely with fungus and it is being given. The attender says he is contract employee and the contractor and he can only give what is available.

Day by day linen are going very bad and no audit by officials since contractor and officials are not bothered.

According to above subject, i have to state that, who had given the suggestion for constructing the general ticket counter in patna junction at 1st floor (With only stairs). Question from me to him/her that how an old aged people, ladies and handicapped person reason there? Is there any temporary facility for them? With this the nearest private ticket counter have more rush than the patna's railway ticket counter. Means the railway want to put the passengers in trouble. Why don't a single counter for these one in ground floor. Yesterday i had faced this problem that i am not handicapped nor an old person. While seeing crowd in men ticket counter i had called my wife to take ticket from lady ticket counter. She had also stated the same statement that i had stated, instead most of the person there whom taking ticket were also putting the same issues.

The question is from railway, that while seeing all types of passengers is it good decision from railway that putting ticket counter in patna junction at 1st storey?