Indian Railways — trd filed for train late more than 3 hours but refund status is assigned to dealer

Address: Pune, Maharashtra, 411027

Ticket/journey details
Registration no. [protected] pnr no. [protected]
Journey date 31/10/2018 class 3a
Train no. 07007 train name sc dbg spl
Station from rnc station to nwd
Boarding point rnc reservation upto nwd
Ticket no. 0 quota e
Date of booking 07/10/2018 total ticket fare (Rs.) 2060
Transaction id [protected] pass/warrent no. 0
Passenger details
Gn train running late by more than 3 hours, so passenger not travelled
Tdr details
Tdr date 01/11/2018 02:03 tdr filed at stn
Registration and edr details
Case registration date 06/11/2018 case registered at office east central railway
Dealer id pnbeom dealer alloc. Date 15/nov/2018
Top sheet generated no topsheet gen. Date
Assigned to inspector id report submission date
Edr fed date refund status assigned to a dealer

Since last 1 month same status in refund railway site, why it is taking more time to refund my whole amount as train was late for more than 3 hours.

Please do it fast.

Prabhat ranjan
[protected]