Indigo Airlines — Refunds

Address:	411022
Website:	indigo airlines

Tele :[protected]; Mob:- [protected] Colonel AD Nargolkar [protected]@rediffmail.com ` E-8/12, Salunke Vihar, [protected]@gmail.com; Kondhwa, Pune -410022 ADN / Indigo / 3 / 2016 03 Jan 2016 Dear Ms. Indigoair, 1. I have been and continue to be a regular customer of your airline being a defence personnel as also that your aircraft are quite always on time. 2. Reproduced below is your e-mail dtd. 05 Jul 2015. The amount due to me for cancellation of my ticket is Rs. 3187.00. Kindly verify genuineness of the same :- rediff.com Hi ashutosh nargolkar Upgrade | Signout Announcement: Beware of phishing mail that ask for your password. Know more Inbox Bulknew Write Mail Address Book Folders • Trash • Junk Mail | Empty Media Folders Inbox : Read Mail [ Back to Inbox ] Printable Format | Show full Headers From: IndiGo Commercial | Add to Address book |This is spam To: Subject: IndiGo - Credit Account Update Date: Sun, 05 Jul 2015 08:59:33 IST Dear IndiGo Customer, Thank you considering us as your preferred airline. We understand you had processed a reservation and had to later cancel the PNR PDI7MH; The balance ticket amount, after deducting cancellation charges, is INR 3187.00, available in the form of credit account. You can utilise the credit to make to make any future reservation or alternatively, request for refund before 31-Dec-9999. IndiGo is the country`s largest and fastest growing low fare carrier. IndiGo has a simple philosophy: offer fares that are always low, flights that are on time, and a courteous, hassle-free travel experience. IndiGo’s On Time Performance is one of the best in India. IndiGo’s Technical Dispatch Reliability is 99.91% making it the airline with the least number of cancellations in India. With our fleet of 94 new Airbus A320 aircraft, we offer 623 daily flights connecting 38 destinations - Agartala, Ahmedabad, Bagdogra, Bangkok, Bengaluru, Bhubaneswar, Coimbatore, Chandigarh, Chennai, Delhi, Dibrugarh, Dimapur, Dubai, Goa, Guwahati, Hyderabad, Imphal, Indore, Jaipur, Jammu, Kathmandu, Kochi, Kolkata, Kozhikode, Lucknow, Mumbai, Muscat, Nagpur, Patna, Pune, Raipur, Ranchi, Singapore, Srinagar, Trivandrum, Vadodara, Varanasi & Vishakhapatnam. IndiGo currently operates international flights to 5 destinations, namely, Bangkok, Dubai, Kathmandu, Muscat and Singapore. All this wouldn’t have been possible without your support. For any booking assistance or refund, please contact us at [protected]/ [protected]. We look forward to serving you on board soon. Best regards, IndiGo ******This is an auto-reminder. Please do not reply to this mail.***** Copyright © 2015 Rediff.com India Limited. All rights reserved. Disclaimer | Privacy Policy | Help | Write to us 7. I had completely forgotten about this. May I request you to remit this amount as per your procedures, possibly to the account from which it was paid, possibly my SBI credit card account. Date for refund request is mentioned as 31-Dec-9999, so there should not be any problem as regards time delay. I continue to family with your airline as your on records would show. 8. In the interim, I spoke to one of your Executives. He informed me that there is some deduction because it is a defence booking. Kindly consider all aspects prior to refund, is what I request. Regards, , Colonel AD Nargolkar Pune Mob :- [protected]; [protected] ; Landline :[protected]