[Resolved] Indigo Airlines — single alone seat assigned to 6 year child along with parents at different location | |||
When i have gone for check in, it has been found three seats have already assigned. All are on middle and at different locations. We are three family members and booked the tickets at the same time. It is ridiculous to find three different seats at different locations. How the airline allocate 6 year child single seat at different location. Have travelled in other airlines like jet airways, air india, air asia, however no air line has shown such stupidity. It's absolute callousness which the airline has shown. Tomorrow is the travel date in 6e 206 from ccu to del. The pnr is ftdnnz. Was this information helpful? | |||
Nov 24, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Oct 24, 2018 IndiGo Customer Care's response Hi, With reference to your post, we would like to inform you that the seats are allocated on first come first serve basis, which can be selected anytime after making the booking. This may be the reason due to which our passengers may find certain seats blocked while selecting the seats online. We sincerely hope that you will see this matter in the right spirit. Regards, IndiGo Team | |||
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