Indraprastha Gas Limited [IGL] — connection declined

Address:

QU-234A, uttari pitampura, New Delhi, Delhi, 110088

I had applied for the gas connection and submitted all the document and cheque as a part of pre-requisite for connection. The gas connection is in progress in my colony and nearly half of the flats had it installation done at their premise. I got the sms from the igl for connection can't be installed due to kitchen tnf and customer denied modification. All the flats in my area are having same infrastructure, if it can ben installed on their flats why not in our residence also the customer denied modification can't be justified as it was never asked. I feel like i had been cheated and the survey team is no mood to work. Please help me in this regard.