Indraprastha Gas Limited [IGL] — excess payment (bpn no. [protected]- twice online payment of d bill)

[email protected]

from Delhi, Delhi

Address:

201005

Hon'd Sir :
1. Through SBI transaction ID (LSBI[protected]IGACXZWEO6) & (LSBI[protected]IGACXZWNK4 ) I made my bill payment TWICE (Rs. 912+912) to my B P No. : [protected] on 17 Feb. 2018.

2. On19 Feb. I also queried about this issue to ur C. Care IGL. They told me that only single time payment of Rs. 912/- is received.

3. Kindly check d issue & refund d excess payment to my SBI bank account no. or adjust it in d next bill.

Thanks & Regards
Kamta Prasad Sharma
Ph. [protected]
Add. 8/54, Sector -3
Rajendra Nagar, Sahibabad
Ghaziabad-201005

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Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

Feb 20, 2018

Updated by [email protected] Hon'd Sir :
1. Through SBI transaction ID (LSBI[protected]IGACXZWEO6) & (LSBI[protected]IGACXZWNK4 ) I made my bill payment TWICE (Rs. 912+912) to my B P No. : [protected] on 17 Feb. 2018.

2. On19 Feb. I also queried about this issue to ur C. Care IGL. They told me that only single time payment of Rs. 912/- is received.

3. Kindly check d issue & refund d excess payment to my SBI bank account no. or adjust it in d next bill.

Thanks & Regards
Kamta Prasad Sharma
Ph. [protected]
Add. 8/54, Sector -3
Rajendra Nagar, Sahibabad
Ghaziabad-201005