Indraprastha Gas Limited [IGL] — IGL disconnection on other's behalf

Good morning Team,

BP Number - [protected]

This BP connection is on my mother's name - Krishna Devi. The connection pipe was on the wall of house number 567 & 562 as per the rules. However, When the construction was completed for 562, the residents of 562 asked IGL to remove the pipe in front of their house as they were non-user but later, they became a user by taking connection from 567 gas pipe.

Now, the 567 is under construction. They asked IGL to remove the pipe. Yesterday, the pipeline was removed as per instruction of Er Shailendra Kumar. He wants to stand that gas pipe on our wall without our agreement and supply the gas to all the users.

We just requested him not to provide a single pipe gas and separate the connection for all the users because usually, the pipe gas will be provided at the outside house but the person Er Shailendra Kumar forced us to shift the pipe gas on our wall many times.

Yesterday, the IGL team came and disconnect with the words they will provide the supply separately on Sunday.
Today on Sunday[protected], He just provided orders for the gas supply for two houses - 565 & 562.

When my mother & I talked to her on the phone, initially, he disconnected the calls and did not even talk to me. Later he talked very rudely and said to my mom that you need to go to the office to get the connection again.

He was actually supporting the construction house owner of 567. He actually took money from them to help them.

We, therefore, do not have the option but to raise a complaint in IGL as nobody is supporting us. We are unable to cook food.

Also, When I talked to customer care. They said your pipeline is still on and does not show temporary disconnection. This is awful.

If this kind of person is working in IGL, it is a shameful thing for IGL because IGL should be the same for all.

The number of the Er Shailendra Kumar is - [protected].

Your quick response will be highly appreciated!

Thanks
Vandana Singh