Indraprastha Gas Limited [IGL] — Incorrect additional security and inconvenience fees

I want to raise a complaint regarding my recent bill in which additional security of rs 500 was charged and also convenience fee of rs 11.80 was charged incorrectly. I always get my bill on email and don't get any hardcopy, still i have been charged this convenience fees. I was told by your rep that additional security is charged bcoz average bill of the year is above limit which doesn't make any sense bcoz the price per unit has been increasing regularly and there is no increase in consumption units. Prices o[censored]nits got more than double in no time. Now additional rs 500 has been charged simultaneously which is not acceptable. Plz look into it and correct the bill. Bp no - [protected]. I have raised complaint to igl but they have just closed the complaint without any solution.
Was this information helpful?
No (0)
Yes (0)
Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indraprastha Gas Limited [IGL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    1743
    Pending
    0
    Resolved
    181
    Indraprastha Gas Limited [IGL] Phone
    +91 11 4607 4607
    Indraprastha Gas Limited [IGL] Address
    IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
    View all Indraprastha Gas Limited [IGL] contact information