[Resolved]  Indus Tower: Vodafone Tower Installation — cancellation of vodafone tower installation on our land in Bihar

Address:Bokaro, Jharkhand

Dear sir /mam, myself raj nandani, want to make a complaints against vodafone tower Installation from indus tower. Sir my brother had made a request to install vodafone tower in our land. the process was started but unfortunately my brother expired in february 2015. So i contacted them for reprocessing of this matter. But they informed me over the phone that if the authorised person is not available or expired then in that case this installation proces will be cancelled. So in that case i made a request to stop this process and refund all the transjections had made by my brother. Have sent first mail with all details which was asked to sumit by us like death certificate, id of my father and photo of my brother on dated 18th March and after that have not recieved any relevant answer from this company and no one is picking my call or if any body picks call then the concerned person is not coming on the phone. As a result... not able to understand what to do...please help us... Really looking forward.. Below is my mail details sent on 18th march... Dear Mr. Ajay, Regd. No. 589/985 Ref to our yesterday's telecom reg vodafone tower establishment on our land in bihar (village-Pitonjhiya. Post - Pasraha. Dist-Khagariya). Myself Raj Nandani writting on behalf of my brother Vikash Ranjan, As hv informed you that Vikash Ranjan s/o Mr.Birendra kumar is no more now. He expired on 28th Feb' 15. As per your confirmation over the phone that as the authorised person expires or does not exist then in that case the establishment of vodafone tower on our land in bihar (village-Pitonjhiya. Post - Pasraha. Dist-Khagariya) will be cancelled or further movement will be completely stopped by your side. So in viewing the present scenario here requesting you to please return us back all the legal documents submitted to you by Vikash Ranjan on below address asap : Address[protected] Name: Birendra kumar Sector: 12/ C Quarter no: 3090 Bokaro steel city. Marafari colony. Bokaro. Jharkhand - 827012 And also please refund all the deposite/transactions which was made by him (Vikash Ranjan). And also pls send us an acknowledgement from your side which confirms that this process of establishment of vodafone tower on our land In Bihar(adress already advised to you) is cancelled and completely stopped and in future also no further action will be taken by you or by your company and my land is free for us means land is ours . Here as per your requirement attaching below for your kind reference:- 1) photo of vikash ranjan 2) death certificate 3) voter card of Father (Birendra kumar) 4) adhar card of Father (Birendra kumar) 5) Bank : SBI 6) A/c no: [protected] Please confirm by return... and do all the needfull in this regard as soon as possible Will really appreciate your promt action in this regard... Thanks. Regards, RAJ NANDANI [protected]
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Apr 02, 2015
Vodafone India Customer Care's response
Hello Raj,

There was no response when we called hence we'll revert to you back with an update shortly.

Regards,
Vodafone India.
Verified Support
Apr 04, 2015
Vodafone India Customer Care's response
Hi Raj,

Please let us know a suitable time to call you as we were not able to contact you on your number yesterday.

Regards,
Vodafone India
Verified Support
Apr 06, 2015
Vodafone India Customer Care's response
Hi Raj,

Your number seems to be switched off when we called at different intervals, kindly share a suitable time, and an alt number to call you.

Regards,
Vodafone India
Verified Support
Apr 07, 2015
Vodafone India Customer Care's response
Hi Raj,

Kindly share an alternate number & the best time to contact you. We were unable to contact you on your number.

Regards,
Vodafone India
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