Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Inox Leisure / Inoxmovies.com — wrong timing of showtime on google

Visited inox liluah for black panther for 9.35pm show on monday 19th march 2018 after watching the showtime on google. As i searched black panther on google it showed inox liuah showtime on the front page. On reaching i got to know they don't have a show at 9.35pm.
It was really embarassing as i took 2 of my cousins with me.
Please look into the matter and rectify this ambiguity. I had a talk with mr. Billabaran and mr. Deep, they agreed to the scenario and promised me greveance redressal. Although they did nothing.
Google still shows the same time. Do something or i will approach twitter next.
Waiting for a response
wrong timing of showtime on google
Complaint marked as Resolved Apr 26, 2018

Complaint Status


[Mar 23, 2018] INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
INOX Leisure / INOXMovies.com Customer Care's response Mar 23, 2018 Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us. Please mail your contact details on [protected]@inoxmovies.com.

Warm Regards,
INOX Web Team
Verified Support
INOX Leisure / INOXMovies.com Customer Care's response Mar 23, 2018 Dear Guest,

At the outset let me thank you for your feedback. We would like to clarify that we do not publish information on showtimes directly on Google. To get accurate information may we request you to book via INOX website/app, Book My Show, PAYTM which are directly linked with us and recommended to follow these channels for exact and accurate information and ticket booking.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOXSupport
Complaint comments  1 CommentShareTweet

Comments

Its any low to buy popcorn and coke with tickets...
They said you have to buy popcorn and coke...
I said no and they not give me ticket...
So i decided not to watch movie and back to home...
Please do something agains this orelse i never watch movie in this inox...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    INOX Leisure / INOXMovies.com
    Customer Care Service
    Customer satisfaction rating
    76%
    Complaints
    642
    Pending
    0
    Resolved
    478
    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
    View Full Information
    ADVERTISEMENT