[Resolved] Bajaj Allianz — Deducting to much of Surrender charges "Sarv Suraksha Policy " By Bajaj Allianz

satyendra.bit

from Bangalore, Karnataka

Address:

Bangalore, Karnataka

Respected Sir,

I took Bajaj Allianz "Sarve Surakhsa Policy" 3 Years back. When I took this policy the agent told me that I can surrender this policy after 3 years
without any charges. Now after 3 years when I want to surrender my policy and they are deducting other additional charges. I have already paid approx 36 installments. Please help what should I do. Also I have read many other complaints for this "Sarve Surakhsa Policy" . Other customers are complaining the similar fraud. I took this policy from Citibank.

Till now I have paid approx Rs 54000 and now my fund value is 29000. they have deducted almost 25000 which is big loss for me.
There are many other people who have similar complains about this policy,.
Please help me in getting my money back.
My policy details
Name : Satyendra Kumar Singh

POLICY NUMBER CB05417
Policy number is [protected]

Please let me know if you need any other information or document from my side.
Hoping for a positive reply from your side.

Thanks and Best Regards
Satyendra

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Aug 14, 2020

Complaint marked as Resolved

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Comments

dinesh kumar b

Bajaj Allianz — Policy Problem

This is to inform you that for Public awareness, I've taken a policy in Bajaji Allainz life insurance, initally the the agent from is concern has assured that the policy has covered under the Medical Terms. Once I received the policy document I came to know that policy is not under cover any medical terms as per the legall Govt Policy.

After check with the Bajaj Allainz one of the staff Ms. Mythili was attend the call give us the assurance that we'll cover the policy under the medical term for Rs.100000/- at special consideration from the customer request still it is not done by the Bajai Insurance company.

They agents are giving the wrong commitments to the public. Moreover the agents are not direct staff from the Bajaji Allianz they are from the third patry concern. The agent who approach me is from M/s. Danna Die, Annangar branch.

The agent name is Muthu, his mobile number is [protected]. Right now that person is also not picking the mobile for not to attend my quires.

Bajaj Allianz Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Satyendra,

We regret that you are facing a problem with Bajaj Allianz. We would like to help you out by addressing the issue. Our customer care team is already looking into your issue and our representative will get in touch with you soon regarding the same.

Please Note: You can also get in touch with us at http://support.bajajallianz.com/support/ - an online complaint forum at Bajaj Allianz.

Regards,

Bajaj Allianz
Life Insurance

satyendra.bit

from Bangalore, Karnataka

Hello Bajaj Allianz,

I think you are giving just standard reply. But this reply has no use for me. Nobody has contacted me yet. I am waiting for a call from Bajaj Allianz from last two days. I am really frustrated.

Thanks
Satyendra