[Resolved]  ICICI Prudential — canceled without information

Address:East Delhi, Delhi

Dear Sir
It is deeply regretted that my ICICI prudential Policy no 06499642 is cancelled without information /without my consent, issued in the month of sept 2007, Today I have seen the detail of my a/c and find that Rs 1,05019.33 paisa credited in my saving ac[protected] vide 06499642/1159581, where as partial payment of Rs 25000/-was credited in my same a/c on my request one week appro. before. I failed to understand , why my policy related to my life insurance of Rs 5 lakh was cancelled without my permission , since it is the old policy nearly 5 yrs and it is very surprising that my three lakh deposited in your policy depleted by one lakh in 5 years instead of growing as told by your bank at the the time of inception in sept 2007 , total amount which I got in partial with draw ie Rs 40000/-, Rs 35000, Rs 25000/- in three years and after cancellation of policy Rs 105019.33 was paid and credited in my ac on 4th beb 2013 , therefore total amount comes to Rs 205000/- in 5 years moreover life insurance is also cancelled


Further , as per your condition stipulated in your policy , an amount of Rs 24000/- was deducted in first year subsequently RS 24000/- in second year and Rs 18000/- in third year , as a mortality charges, in spite of that my life insurance policy which is more important after my retirement in 2007 from NTPC , was cancelled without information ,
I therefore request yu please look into the matter and revert to me on my mobile [protected], or on my mail



In view of the above , I wish to say that today I got the following message on my mail, it indicates the lack of coordination



Dear Ashok Kumar Rai,

Managing your policy just got easier. You can now link your ICICI Pru Life policy no. 06499642 with your ICICI Bank Internet Banking account!

Why should you link your policy?
•You need not remember a separate login id and password for your online policy account.

•You can pay premiums, download e-statements and switch funds from your Internet Banking page.
How can you link your policy?

Simply click 'Link your policies' under 'My ICICI Prudential Life Insurance policies' on your ICICI Bank Internet Banking page.



Dear Sir
It is deeply regretted that my ICICI prudential policy No 06499642 for 5 lakh was issued in sept 2007 was cancelled without any information and my consent and credited an amount of Rs 105019.33 on 4th feb 2013 vide no. 06499642/1159581 whereas partial withdraw of Rs 25000 was made one week before. Also plese not that I had paid Rs 3 lakh in three years wef 2007 as per the locking period for three years, and Rs one lakh depleted in hree years instead of growing 20 percent per year as per promise made by yur representative at the time of inception of policy pl look into the matter and revert to me and would request yu to revive my said policy at any cost at your end
regards
ASHOK KUMAR RAI
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Aug 13, 2020
Complaint marked as Resolved 
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ICICI Prudential Life Insurance Policy — Online access through net

I want to get access through net to view the present market position of the bond value. My policy no. 02617845. Kindly advise to get me online services.

ICICI — Initiation of a Policy without consent

Hi,

Below are my details:

Hariharan Srikanth M
Mob: 91-[protected]
Above said Credit card detail: [protected]
Outstanding Amt: 39, 082
Policy Amt: 29, 796
Policy: ICICI Lombard:4034/CHT/04163608/00/000
Policy Start date: 15 Nov 2008 Policy End Date: 14 Nov 2010

Please confirm if an ICICI Lombard policy would be started over a phone call
consent from the customer without even checking if a credit card is active and is with the customer?

If I do not hold an ICICI credit card, even with a consent over a phone for the policy, would I be entitled to pay the outstanding balance on credit card I dont hold ?
Dear Mr. Rai,

We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance
Dear Mr. Rai,

We tried contacting you on your registered contact number however could not establish a contact. We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.

In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

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