[Resolved] IOC — Bad service/Harassment | |||
Sir, I am suffering from very bad service of your distributor Vinay Indane, N-8, Cidco, Aurangabad - 431003 [Maharashtra] [Distributor Code - 174619], since long. I do not get gas cylinder in time always. As well as, delivery boy Shri Vijay Pawar demands extra charges of Rs. 20 to 50/- always than receipt and after refusing to pay him extra charges, he threatens and abuses. I had complained orally to distributor Vinay Insdane, but I did not receive positive response. Thereafter, next month, I booked gas cylinder online on 21/11/2016 and after 7 days, on 28/11/2016 I got message from the company to canceled your delivery for the reason of "Door closed". Thereafter, again next month, I booked gas cylinder online on 03/12/2016 and after 7 days, on 10/12/2016, I got message from the company to canceled your delivery for the same reason of "Door closed". Sir, actually, both days we all family members were at home. And on 02/03/2017, after booking gas cylinder online, I got message on 10/03/2017 from the company to canceled booking for the reason of "Canceled booking". Sir, I suffer every month for home delivery of gas cylinder in time without paying extra charges to delivery boy and I request always to your distributor, but all in vain. From : Pravin Bhagwanrao Deshpande, Consumer No. 14119, R/o. 38/03, N-9, L Sector, Shivaji Nagar, Cidco, Aurangabad - 431003 [Maharashtra] Was this information helpful? | |||
Apr 26, 2017 Complaint marked as Resolved I received phone call [from +917722027736] from respective Deputy Manager, Mrs. Vrushali Arora, IOC with assurance that, I will get gas cylinder in three days without paying extra charges to delivery boy. And also she assured that, if I won't receive gas cylinder in three days and/or delivery boy demands extra charges than receipt, I may complaint to respective Deputy Manager, Mrs. Vrushali Arora, of your company on said number.
Thanking you. Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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