Comments
I booked a confirmed ticket in AC chair car in coimbatore exp.on 4th july to p erform journey on 3d august up to Erode from chennai central .In this booking i neither received sms nor mail.while searching the site to take a p rint out of the ticket, i am not getting the booked history col.The old type of format in irctc booking is very easy and comfortable and my opinion is introduce the same by discontiuing the new type format o booking Kannan.G,
Reply
TODAY I BOOKED TICKETS AT TRAIN # 16851/16852 to travel on 22/10/2018 & 31/10/2018 not showing “ BOOKED HISTORY . SMS FACILITY ALSO NOT IN APP. PLEASE LOOK IN TO THE MATTER.
I booked a confirmed ticket in AC 3 tier in Duranto exp on 23rd july to perform journey on 25th August up to Visakhapatnam from Secunderabad .In this booking i received no sms .while searching the site to take a print out of the ticket, i am not getting the booked history col.The old type of format in irctc booking is very easy and comfortable and my opinion is introduce the same by discontinuing the new type format.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
17%
Complaints
10839
Pending
0
Resolved
1835
+91 44 2530 0000
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India