Irctc — Delay/not refund cancelled e-rail ticket

Address:	Bareilly, Uttar Pradesh, 243006
Website:	www.irctc.co.in

To
Shivi saxena
Executive customer care
Irctc
Dear madam/sir
Your mail received in 1st june 2016 regarding the refund of cancelled e-ticket as “the information provided is insufficient for us to check. We request you to give us your pnr no./user-id with irctc and date-of-booking/date-of-journey/transaction-id generated from irctc, so that we may pursue the matter.”, i submitted all the details in 2nd june 2016. However i do not received any response from your side. Once again i submitted all the details so that irctc refund. Rs 3855/- in my a/c earliest. If, there is any problem let me clear and guide where i have to complain for the same. The details are given below
Pnr number : [protected], ac-ii fare amt. : rs 3855/-
Patna jn. (Pnbe) to saharanpur (Sre), date of journey 13.03.2016, himgiri express
Reason for cancellation: train running late more than 3 hours
On 13th march 2016 himgiri express was late more than 12 hours
Tdr ref. No. : [protected]
Customer id from which reservation made : rjjnkum
Registered mail id : : [protected]@gmail.com
Registered mobile : : [protected]
Bank a/c punjab national bank : [protected]
Ifsc code : punb0762900
Account holder : rajjan kumar
Customer care indian railway complaint ref. : w/ec/dnr/[protected] dt. 07.05.2016
Customer care indian railway complaint ref. : w/ec/dnr/[protected] dt.25.05.2016
[protected]@irctc.Co.In
Jun 1 (8 days ago)


Rajjan kumar
Mob [protected]
Email : [protected]@gmail.com