[Resolved] Irctc — service charge taken for failed ticket booking | |||||
For irctc txn id [protected], ticket is not booked due to problem in irctc web site. For this ticket amount deducted from my account is rs. 116.80. After this failed booking transaction, i received an email and message that "an amount of rs 105.0 deducted against irctc txn id [protected] on 21-oct-2017 will be refunded as your ticket could not be booked / service not rendered". But there was nothing written about service charge of rs.11.80. May i know if ticket is not booked then why service charge rs.11.80 will not be refunded? If you have not provided any services, how you can take service charge. Please let me know, why i will not get back the "service charge"? Was this information helpful? | |||||
Dec 1, 2017 Complaint marked as Resolved Resolved Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||||
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