Irctc — Ticket booking status "Payment Requested"

Address:New Delhi, Delhi

I tried to book one ticket for a single person against transaction reference no. "[protected]" and its status is showing Payment Requested. I tried to book another ticket then it is showing me an error message which is "You are permitted only 2 tatkal tickets between 10:00 A.M to 12:00 P.M per IP Address". While I have just tried to book only one ticket
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Sir,
I tried to book Railway Tickets Through IRCTC online e-ticketing facility on 16th Feb 2018, during the booking process i paid with mobikwik wallet and my money got debited from my wallet but tickets not booked. I see only in my last transaction- Payment Requested message with a transaction id. Its really frustrating. Yesterday 2 times money debited from my credit card also but for that i received msz/mail your money will be refunded, but for last wallet transaction i dint recieve any message.
user name of IRCTC- sanketljub
failed transction no- [protected]
Wallet-Mobikwik
pay status- payment requested
reservation from- New Delhi (NDLS)
reservation upto-Sealdah (SDAH)
date of failed transction- 16 Feb 2018
date of journey- 03 March 2018
train name - SEALDAH RJDHANI
train no. -12314
class- 3 AC
ticket type- e ticket

Please solve this matter urgently

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