Indian Railway Catering & Tourism Corporation [IRCTC]

IRCTC/online Ticket Booking — No otp generated for e-wallet transaction on tatkal ticket booking - irctc

ligiya

from Chennai, Tamil Nadu

Jun 1, 2017

Address: Chennai, Tamil Nadu, 600017

Website: www.irctc.co.in

This is regarding complaint on irctc against failure of otp generation on ticket booking in irctc site.

For fast ticket booking i put some money on ewallet in irctc and try to book talkal ticket from irctc site @[protected] @11.00 am. I entered details and choose irctc e wallet but i didn`t receive an otp for ewallet proceedings. For immediate payment i put some money on wallet and try to transfer., but railway cheated me in name of ewallet and i fail to receive an otp.

We even ready to pay e-wallet extra amount simply to meet this kinds of re. But still you not send us an otp for immediate requirements like adhar. So that i loose my ticket.. At the time of order, it was confirmed, but because of railway otp problem i miss my ticket.
I tried again with my card, but at that time talkal ticket closed.

They may say it is technical problem something like.. But if they can`t support customers don`t go for e-wallet type of apps for extra cash.

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Comments

Ganesan AS Kumar

from Korampallam, Tamil Nadu

Jun 12, 2017

My PNR [protected] amount will not refund more then one month please as soon possible return the amount

gowthamsai

from Delhi, Delhi

Jun 15, 2017

Dear Sir,

I have cancelled my ticket with pnr no [protected] a week ago and I have been informed that the money will be credited in 3-4 days but it is 8th day and not even a penny credited into my account from irctc. so please work on the issue and refund my amount.

Thanking you,
Gowtham Sai

Pradeep Akarsh

from Puttur, Karnataka

Oct 22, 2018

These ### Irctc has e-Wallet which is no use, . and i dont understand Y the hell they have kept for OTP verification when we are making a payment of our money which we have deposited in their website.. And the main ### thing is they wont provid OTP at correct time i got OTP at 11.18 when i was almost to book my ticket and i was waiting for my OTP.., ð¡

Shamsudheen Tk

from Delhi, Delhi

Sep 5, 2022

I loaded 5, 000 to e-Wallet for fast talkal ticket booking. OTP came after 7 minutes and ticket is gone. I tried same with AC talkal ticket booking, and it asked to login again after entering the OTP. Total waste. Don't use this and waste your money. Now how can I load that money back my account?

sekhar147

Jan 13, 2023

For fast booking I used irctc ewallet. Due the pongal, I planed to travel. I logged into irctc portal 15 mins before and i am in active state. At 11 am tatkal tickets opend. I completed process fastly and chosen payment through irctc ewallat. That time i didn't get otp to my mobile no and email also. but pop up shows otp sent successfully. i tried to resend otp couple of times. it shows otp limit exceeded. I lost my ticket and lost the festival moment due to otp. and after i tried to evening for checking in normal booking. that time also i didn't get otp. my 2000 rupees locked in irctc ewallat. there is no option for transfer amount to bank or other ewallats.