[Resolved]  Irechargeonline.com — Wrong payment

Address:500011
Website:irechargeonline.com

Sir,
Regd mob no [protected]
[protected]@gmail.com

On 30th april i made two payments for rs 250/each amounting to rs 550/-through hdfc visa card towards dishtv recharge through your website. I should have clicked on dish tv to whom i am the customer., when directed to choose operator. But by mistake i clicked digi tv (Airtel) to whom i am not the customer.
The details of the transactions are given hereunder

1 merchant reference number : 87b56arp15elk52c5145
Ebs payment id : 53247128
Payment mode : visa
Amount : 275.00
Customer name : t. Narayan swamy
Customer email : [protected]@gmail.com
Status : success


2 merchant reference number : zl4undh4brfdl2j6rsl4
Ebs payment id : 53246908
Payment mode : visa
Amount : 275.00
Customer name : t. Narayan swamy
Customer email : [protected]@gmail.com.
In view of the above it implies that since i am not the customer of airtel my recharge was unsuccessful and as such my amount of rs 550/- is held with you unaccounted. Therefore i request you kindly to arrange to transfer that amount to my dishtv revhrge to a/c. Vc no [protected] as advance payment for the followng two months since i already paid the current month recharge after having come to know my mistake. I request you kindly to do the needful

Thanking you
Sincerely yours
T. Narayan swamy
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Jun 21, 2016
Complaint marked as Resolved 
iRechargeOnline.com customer support has been notified about the posted complaint.
Verified Support
May 20, 2016
iRechargeOnline.com Customer Care's response
Dear Valued Customer,

Please file for a refund request by visiting: http://bit.ly/iro-refund

iRechargeOnline Support
Complaint comments 

Comments

Irechargeonline.com — Mobile bill money loss amount deducted but bill not paid

I swati jain paid postpaid bill of mobile 980/- through irechargeonline.com through debitcard but my amount deducted from my account but bill is still unpaid and my avcount is showing suspended on irechargeonline.com please help me to get my money back.
With kind regards,
Swati jain
swati.[protected]@gmail.com

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As per the transaction done by me of amount Rs486 and the id is as follows[protected].
The auto generated email is just fake as there is no payment further processed to company.

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