[Resolved] ITC — aashirvad whole whaet atta 5 kg pack

sundeepreddi

from Visakhapatnam, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 530008

Good afternoon. This is sundeepreddy from visakhapatnam i had purachased the aashirvaad whole weat atta 5 kgs pack of batch no 13 a. M2 pkd 06. Jan 2018 for rs 230. I belive that ur premier brand maintains the quality as well. On 04.12 2018 at 7.30 pm we opened the pack and made chapatis. We observed taht the wheat is not as usual it would be.
We observed that after making the atta when it was washed it was having a gum type material. We were panicked. On referring to friends we were shared an video of similar experience. We were shocked.

Kindly let us know if that gummy materail is an intergral part of wheat and is edible. We have soaked thsi overnight in water and observed that its not solube in water. I suppose if it is an edible material it shall be soluble ion water. Kindly sent us the details of the gummy materail and its propoertires iots origin we are of the doyubt that whether the atta is adultrated. I can send the photos i[censored] need.

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Mar 9, 2018

Complaint marked as Resolved

ITC customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

ITC Customer Care's response Dear Sir / Madam,

Thanks for taking time to write to us. Your mail regarding our Aashirvaad Atta will be forwarded to concern team. To help us serve you better kindly write to us with the below details to [protected]@itc.in for further action .

> Contact Number
> Complete Postal address with pin code.

Thanks & Warm Regards,
ITC Cares Team
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Email id: [protected]@itc.in