PharmacyITC complain about non delivery of goods

[Resolved] ITC — complain about non delivery of goods

3 Reviews

SAINATH MEDICAL STORE, GF/7 KABIR ENCLAVE, BOPAL, BOPAL, Ahmedabad, Gujarat, India

SAINATH MEDICAL STORE Bopal on May 3, 2019

My order as generate on wednesday[protected] for savlon 50ml 24pc to bharat [protected]

I was expecting to take delivery of the item on 02-05-19, but at present i have still not received the goods. Failure to deliver within a reasonable time
Time is now essential. Please deliver the item as soon as possible.
Order is not deliverd by ur delivery man due to some stupid reason
I must need savlon to complete my order of first aid box of 25pc due to which i was not able to process my order and being late
Plz reply

Complaint marked as Resolved May 23, 2019

RESOLVED

Complaint Status

[May 03, 2019] ITC customer support has been notified about the posted complaint.

Verified Support

ITC Customer Care's response, May 06, 2019
Dear Sir,

This is with reference to your complaint dated 03/05/2019 .

We would like to thank you for expressing your concern and deeply regret the dissatisfaction and inconvenience caused.

At ITC, our endeavour has been to offer differentiated value propositions and enhance consumer experience.

However, with reference to your complaint and in order to understand the problem better, one of our authorized representatives will meet you to discuss the concern .

We thank you for your feedback and value your patronage. We do hope that you will enjoy the experience of every product introduced by ITC’s Personal Care Products Business and help us improve further with your invaluable feedback.

Thank You for your continued support and appreciation .

Yours faithfully
Consumer Care for ITC