[Resolved]  ITC — complaint regarding sunfeast biscuits.

Website:

sunfeastworld.com/sunfeast-choco.html

Hello sir,
Myself vivek narayanan, this is regarding sunfeast biscuits. I am a regular customer of your band called bounce (Creme biscuits). The quality of the biscuits is very good. Hence it is crispy as well as yummy too.
But i was sad to see how the company is trying to cheat their customers by misguiding/misleading.
I recently bought a small pack of bounce at rs. 5. I normally used to get 50g of biscuits, however that day i got only 41g of biscuits. The most hurting part was that on the pack it was written free 20% extra.
If it is written free & extra then it should be more than 50g, right?. I was surprised to see this net wt. Of 41g. Hence i request you to look into this issue & do the needful by sending my 50g pack back. I would also like to tell you that please donot cheat the customers who trusts you.
Here are some details of the pack :-
Fssai lic no.: [protected]
Pkd date : 29/07/17
Batch no.: t16b
M. R. P. : rs. 5
Here are some images of the pack.