[Resolved] ITC — delivery of service.
01:55 our food arrived (dal makhani with paranthas) it came in a plastic tray which had no tray mat no condiments nothing .Not even onions were there along with the food . It was just daal bowl and parantha on a large plastic tray without any liner . On 10th July 10:10 in the morning we went for the breakfast buffet, there was no table available for us . We had a conversation with lady standing on a podium who asked us to wait for 5-10 min . I understand it was a rush hour but atleast the staff could have been more polite . I am a loyal customer of ITC . My expectations were really high and I all u got to experience was this.
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Jul 18, 2019Complaint marked as Resolved
ITC customer support has been
notified about the posted complaint.
Jun 15, 2019ITC Customer Care's response Dear Sir/Madam,
We acknowledge receipt of your email regarding our product. To help us serve you better, kindly provide us with the following details:
. Complete Postal Address with Pin Code (Residence/Office)
· Contact Number
Kindly use the Ref No.#43630 for any future correspondence on the subject to facilitate quicker resolution.Please send a mail to [protected]@itc.in.
ITC Cares Team