ITC — Not refund

Address:

Bangalore, Karnataka, 560068

I booked the car for a day rental from zoomcar app on 22nd june 2017. For the same, i was told to deposit rs. 5000 as security deposit which will be refunded back to my source payment method after the rented car is given back.

Now on 12th july 2017, i got an email from zoomcar that my money is refunded to citrus wallet in which i don't even have an account. First issue is how can the company transfer money into citrus wallet when they clearly mentioned that the money will go to the source payment method which is my internet banking.

After that i received mail from zoomcar your money is our hand refund please click the link and direct transfer the amount to you account. I have try so many time even i have visit local zoomcar parking office they told me we don't know about this refund please contact our customer care they will advice you. I have contact so many times no one help from zoomcar team.

I have send so many mail regarding this problem.

My contact no :- [protected]
Booking id:- jps6t309q

Second thing is when i tried logging...